Senior Technical Architect - Chatbot / Live Chat (permanent) Senior Technical Architect - Chatbot / Live Chat  …

McGregor Boyall
in London, United Kingdom
Permanent, Full time
Be the first to apply
GBP75000 - GBP120000 per annum + + benefits + bonus
McGregor Boyall
in London, United Kingdom
Permanent, Full time
Be the first to apply
GBP75000 - GBP120000 per annum + + benefits + bonus
A NYSE stock exchange listed company seeks a Senior Technical Architect to work on one of largest Digital Transformations in the world today.

**remote candidates based around the UK are encouraged to apply**

A NYSE stock exchange listed company seeks a Senior Technical Architect to work on one of largest Digital Transformations in the world today.

You will be responsible for all architecture and design of components forming the social media platform with specific focus on Chatbots and Live Chat.

Day to day, you will be involved in -

  • making proof of concept and selecting the right technology to develop bots on strategic social media platform
  • integrating customer care across channels (social media, mobile apps, client telling application, etc.)
  • collaborate on social media listening and leverage user generated content across the digital channels.

Essential skills/experience

  • Previous working experience as an Architect (Solution, Enterprise or Technical)
  • Experience of working on Live Chat or Chat Bot projects (Viber, Telegram, Facebook Messenger or alternative)
  • Extensive technical background

Desirable skills/experience

  • Historic experience of working as a Software Engineer or Developer
  • Experience of working on Digital Transformation projects
  • Experience of working on social media projects
  • Ideally a degree in a STEM subject area (science, technology, engineering and mathematics)

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

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