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Technical Claims Lead - Casualty

Resource Solutions. London, United Kingdom
Posted 17 days ago Hybrid Permanent Negotiable

Job Title: Technical Claims Lead Casualty Re
Job Type: Permanent
Location: London (Hybrid - 3 days a week in the office)
Salary: Competitive


Resource Solutions has a fantastic opportunity available for a Technical Claims Lead - Casualty to join our client, a leading global insurance and reinsurance company. Our client specialises in providing bespoke ideas to transform complex risks into innovative solutions.


Opportunity Overview: In this role, you will evaluate, and process claims estimates and paid claims values, use analytics and insights continually drive continuous improvement in the use of TPAs and third-party experts, and build effective tools, processes, and governance to minimise regulatory, legal, and operational risk.


Your key responsibilities include but are not limited to:

  • Contributing to, monitoring, and advising on the plan developments and changes to ensure relevancy, compliance, and optimal delivery.
  • Managing complex claims in collaboration with peers and colleagues in other offices in the processes and technicalities of the claims portfolio.
  • Delivering accurate and timely reporting to the claim's management and leadership, as required.
  • Supporting the regulatory and legislative response and adherence to standards and embedding any required change or mitigation within the designated claims portfolio.
  • Supporting the implementation of the group claims strategy to enable the delivery of overall business targets and performance against KPIs via the utilisation of data and intelligence.
  • Investigating and resolving technical and operational issues within designated claims portfolio and escalating as appropriate.
  • Fostering strong relationships with brokers, 3rd parties, and customers via multi-channel engagement and focused forums.

SKILLS & EXPERIENCE

  • Deep experience and a proven track record of working in a Claims environment within a specialized/complex Claims area.
  • Recognised qualification(s) and/or good practical knowledge of the insurance regulatory framework.
  • Strong commercial experience in the general insurance industry and claims trends to be able to provide expert advice and opinion where required.
  • Extensive and relevant knowledge of technical claims handling in a group claims function, operating in a highly regulated environment.
  • Extensive experience in technical claims management supporting multiple lines of business/claims across geographies and industries with differing regulatory and legislative standards.
  • Strong understanding of delegated and third-party claims management from a technical, commercial, and operational perspective.
  • Ability to navigate and assimilate complex technical data applications and sources strong investigative skills.
  • Negotiation, influencing, and collaboration skills.


Interested candidates should apply at the earliest opportunity.

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Job ID  9634
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