Technical Software Consultant (SaaS) - Perm

  • Up to GBP50000 per annum + benefits
  • London, England, United Kingdom London England GB
  • Permanent, Full time
  • Skillfinder International
  • 13 Jun 18 2018-06-13

This is an exciting opportunity working for a massively growing SaaS company in the City of London. The ideal candidate has a strong hands-on technical background and is an excellent communicator.


Key Responsibilities:

On-boarding of new clients to the software
Setting up technical components, incl. API integrations
Configuring client application instances
Providing technical consultancy to existing customers
Conducting customer workshops and requirement gathering
Identifying and mapping client needs
Designing and building custom solutions for the customer
Leading the functional design and information architecture for different products
Building, delivering and troubleshooting solutions
Taking care of the integration processes and documentation, regularly evolving and reviewing
Delivering customer projects on time and within budget
Addressing system configuration problems and providing solutions

Additional Requirements:

Technical support
Conducting training sessions
Product demonstrations in person and via web conference to customers or prospects
Flexibility to travel, possibly overseas

Key Requirements:

Hands-on infrastructure experience
Excellent written, presentation and verbal communication skills
Proven business analysis skills
Great customer relationship building skills
Experience in preparing formal customer proposals
Ability to write clearly to communicate software features to a non-technical audience
Attention to detail and excellent time management
Familiarity with the legal sector is a extremely beneficial

Technical Skills:

Experience of working with network firewalls and proxy servers
Microsoft Windows Server 2012, 2012 R2, 2016
Microsoft Active Directory, ADFS, Group Policy and DNS
Microsoft Azure
Microsoft SQL Server and SQL scripting
Good working knowledge of various operating systems (Microsoft Windows, Mac OS, iOS Android & iOS)
Experience with Application Programming Interface (API)
Understanding of HTML and CSS, Javascript and jQuery
Strong SaaS software troubleshooting/analytic skills
Good understanding Internet Explorer and Chrome
Strong knowledge/experience with web applications


You will be part of a vibrant team getting the chance to work on cutting-edge technologies and bring in your own ideas. Moreover, there is an attractive salary plus benefits package on offer.