- London, England, United Kingdom
- Permanent, Full time
- Macquarie Group
- 18 Feb 19
Trade Floor Support Lead
Trade Floor Support Lead
You will be a hands-on leader to a team of 5 specialists. Your role will include the delivery of technical support, end user training and overall ownership of all workplace technology including, desktop hardware, mobile technologies, print, AV, VC.
You will also organise shift patterns, delivering process improvement initiatives and ensuring the maintenance of bank-wide standards for desktop services.
We offer the opportunity to own the day-to-day operations of a function operating in a high-pressure trade floor environment and run operational projects, such as Workplace technology deployments or upgrades to trading platforms.
You will need to bring the skills to create a great customer service experience and to build strong and trusted relationship across the trade floor.
You will also need the following technical skills;
- Microsoft SOE - Windows 7/10 Office 2013/16.
- Microsoft Active Directory and Microsoft Exchange, Microsoft Office 365
- Networking (TCP/IP, DNS, Cabling), Remote Access Connectivity (VPN), Telephony (Cisco VoIP phones/Voice Recording)
- knowledge of Market Data applications and connectivity (Bloomberg, Reuters, Factset etc.).
If you are an experienced team leader, looking for your next challenge, apply online today.
For more, please visit www.macquarie.com/careers
The Corporate Operations Group brings together specialist support services in
Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, Brand & Marketing and the Macquarie Group Foundation
Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.
Macquarie is an equal opportunities employer and does not discriminate on the grounds of age, disability, sex, sexual orientation, gender reassignment, gender identity, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.
We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available
Advertised: 06 Feb 2019 GMT Standard Time