• Competitive
  • London, England, United Kingdom
  • Permanent, Full time
  • IG Group
  • 2019-07-16

Trainee Sales Trader (Dutch)

  • London, England, United Kingdom
  • Full time
  • 16 Jul 19

IG empowers informed, decisive, adventurous people to access opportunities in over 15,000 financial markets. With a strong focus on innovation and technology, the company puts client needs at the heart of everything it does.

IG’s vision is to be a global leader in retail trading and investments. Established in 1974 as the world’s first financial spread betting firm, it continued leading the way by launching the world’s first online and iPhone trading services.

IG is now an award-winning, multi-platform trading company, the world’s No.1 provider of CFDs* and a global leader in forex. It provides leveraged services with the option of limited-risk guarantees, and offers an execution-only share dealing service in the UK, Australia, Germany, France, Ireland, Austria and the Netherlands. IG has recently launched a range of affordable, fully managed investment portfolios, to provide a comprehensive offering to investors and active traders.

It is a member of the FTSE 250, with offices across Europe, including a Swiss bank, Africa, Asia-Pacific, the Middle East and the US, where it offers on-exchange limited risk derivatives via the Nadex brand.

*Based on revenue excluding FX (from published financial statements, October 2016)

Trainee Sales Trader (Dutch)

Job Title
Trainee Sales Trader (Dutch)

Job Description

Job Summary
As a trainee, your role will be to help deliver world-class and industry leading support to our Dutch, French and UK client base. We're looking for people with a passion for providing excellent service and who have an interest in learning more about financial markets. This entry-level role is ideal for recent graduates with strong interpersonal skills seeking work in a fast-paced, challenging and team-focused environment. The role is based in our London offices.

Responsibilities include:
 Providing front line support to our clients across phone, email, web chat and social media
 Answering queries from our Dutch, French and UK client base on all of our products and platforms
 Providing an execution-only phone dealing service (following relevant training and support)
 Resolving trade disputes
 Providing clients with technical support with our front-end platforms and chart packages
 Proactively conversing with our clients about financial markets and our latest innovations
 Conducting audit checks and client administration tasks

Key Qualification Requirements
 A degree-level education
 Fluency in Dutch (verbal and written)
 Fluency in French (verbal and written)
 Fluency in English (verbal and written)
 Excellent interpersonal and communication skills
 A logical and analytical approach to problem-solving
 Confident to employ basic math skills, particularly mental arithmetic. Strong organizational and time management skills
 Literacy in MS Office

Number of openings
1