Order Management Specialist Order Management Specialist …

Morgan McKinley
in Manchester, England, United Kingdom
Contract, Full time
Be the first to apply
Morgan McKinley
in Manchester, England, United Kingdom
Contract, Full time
Be the first to apply
Order Management Specialist
Order Management Specialist for Industrial Sales

Role: Order Management Specialist

Location: Manchester

Contract: 6 Months

About This Job:
  • Managing the End to End order processing, related documentation, data management (as defined)
  • To ensure customer service and on time supply performance is delivered by following processes and system settings
  • To achieve high service level and internal and external customer satisfaction

  • Effectively follow the key business processes to ensure supply performance is delivered
  • Ensure daily and on time Order Processing, Delivery creation including initiation of Master Data updates, Customer Profiles and price agreements in SAP
  • Ensure our licence to operate is maintained by full adherence to our policies and processes
  • Pro-actively communicate with market and supply contacts to identify and correct issues in a timely fashion
  • Develop skills and knowledge to support added value activities such as forecast acquisition projects, improvement work, logistics expertise etc.
  • Effectively share information to the overall benefit of EAME Logistics and Order Management.

Essential Knowledge & Experience:
  • Detailed understanding of Supply Chain Processes & Order Management processes across EAME
  • Cross-functional knowledge with emphasis on familiarity with Sales and Marketing (e.g. new product introductions, life-cycle management)
  • SAP SD/MM module (O2C/D&C processes) - excellent user knowledge
  • Foreign trade knowledge and Export business expertise
  • Sales/commercial experience and knowledge
  • Proven experience in a chemical or pharmaceutical Industry
  • Focus on cost control and process optimization
  • Ability to work under pressure
  • Customer service experience

Preferred Knowledge & Experience:
  • Process design & documentation
  • Microsoft office tools literacy
  • Open minded communicator and negotiator
  • Comfortable in a multi-cultural environment
  • Initiative and proactive approach
  • Efficient organization of daily work
  • Team player

  • Degree or equivalent working experience in Business or Supply Chain
  • Full command of English language, French or other European languages a plus

Morgan McKinley is acting as an Employment Business in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.