Senior Agile Delivery Manager

If you want to be part of something really big, if you're creative and curious to learn, if you want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then you'll love it here. And we'd love to hear from you.

We are looking for experienced Agile Delivery Managers to work with us on one of the largest transformation programmes in Europe, providing services that have far-reaching and pivotal roles in citizens' lives.

We know that better digital services in government will mean better public services, with the power to make a difference to lives of 22 million UK citizens.

You and your role

Agile Delivery is about delivering the right outcomes for our users through our product development.

We work with, guide and coach cross-functional teams using agile principles. We work in a challenging and complex domain, developing products and services that touch millions of lives, while also building the foundation for future ways of working across all of government.

As a Senior Agile Delivery Manager you will be accountable for delivery of complex, high risk digital products and services often delivered by multiple teams using agile techniques. You will be build and maintain these teams. You are accountable for the performance of these teams and also for the performance of other Agile Delivery Managers.

You will have a good understanding of Digital strategy, solutions architecture, software engineering, business operational process design, non-digital artefact design, user research, UX design and aspects of policy development that allows you to dynamically manage complex delivery across multiple teams at task and theme level.

You will be an experienced leader of advanced agile/lean techniques and will be tasked with ensuring delivery teams are empowered to self-organise effectively.

What are we looking for?

PLANNING, TEAM DYNAMICS AND COLLABORATION

• You can coach the organisation on team dynamics and conflict resolution
• You solve and unblock issues between teams or departments at the highest level

AGILE AND LEAN PRACTICES, EFFECTIVE COMMUNICATION AND MAKING THE PROCESS WORK

• You coach and lead teams in agile and lean practices.
• You are a recognised expert that advocates these approaches, continuously reflecting and challenging the team.

MAINTAINING DELIVERY MOMENTUM AND LIFECYCLE PERSPECTIVE

• You successfully lead teams through the full product lifecycle.
• You identify which tools and techniques should be used at each stage and develop sustainable support models.

COMMERCIAL MANAGEMENT AND FINANCIAL MANAGEMENT

• You influence and/or create budgets that are complex (this could be across an organisation, programme or product view).
• You act as the escalation point and resolve large or high risk commercial management issues.

SOFTWARE ENGINEERING & PRODUCT DESIGN

• You have had a senior engineering leadership role in an agile software development team OR been a successful Senior Agile Delivery Manager OR has been a proficient software engineer with diverse experience OR substantial and diverse experience working directly with developers to understand and assist in delivery of detailed coding tasks that are typically less than 2 days duration.
• You are familiar with secure coding & testing standards/best practices.
• You understand delivery dimensions of customer-centric product design at task level including service design, user research, business analysis and data analysis. Aware of standards, methods, tools, etc.
• You also have awareness of strategic product design principles.

TECHNICAL SERVICE MANAGEMENT AND WATERFALL PROJECT & PROGRAMME MANAGEMENT

• You have experience managing a live technical support team at task level.
• You understand ITIL service management and able to integrate agile delivery with change, release and support processes.
• You have managed projects and programmes that include significant digital delivery.

Where will you work?

BPDTS Ltd provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digital's community to make digital services quicker, simpler and more efficient for the millions of people that use them.

You'll join us in one of our brilliant, easy-to-reach digital hubs in Blackpool, Leeds, London, Manchester and Newcastle. Each of our sites has been designed for and by members of our digital community. We provide the latest tech and tooling and foster a collaborative culture to help our agile, multi-disciplinary teams think big and try new things.

We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

What is our offer?

• We'll reward you with a very competitive salary of up to £66,367
• You will be eligible for a pension with employer contributions of up to 10%
• We can offer you a performance related annual bonus up to 10%
• We'll help you balance life and work
• We'll give you a generous leave allowance, with the option to buy and sell extra days

We also offer much more as part of a flexible benefits package which can be tailored to your lifestyle.

Hit APPLY for more information and to continue your application on our careers page.

You'll need to register (you can use your LinkedIn profile) and then complete a short application form where you'll upload a CV and answer the following question: "What is your preferred agile framework, and why?"