Interchange Analyst

  • Competitive
  • Northampton, England, United Kingdom
  • Permanent, Full time
  • Barclays
  • 10 Dec 18

The Interchange Analyst role is responsible for the effective functioning of the Bankworks Interchange Qualification Engine. The role plays a critical part in maintaining, developing and enhancing the Barclaycard Payment Solutions’ Interchange ++ commercial pricing proposition used by our largest Tier 1 clients. The role holder will be a subject matter expert on interchange, associated revenue assurance, and scheme fees including understanding and applying rate changes and identification of cost reduction opportunities.

About Barclaycard Payment Solutions

BPS is responsible for supporting a wide range of businesses from large corporates to prosumers with taking payments. BPS’s multichannel approach supports face-to-face, over the phone, online and mobile, including in-app transactions. BPS is both an acquirer and processer of card transactions; it is responsible for Barclaycard’s payment acceptance network and is the second largest acquirer in Europe. BPS currently processes 35% of card transaction value in the UK and serves over 100,000 customers.


About Customer Solutions & Value Management
Customer Solutions brings together BPS’ products, services and channels into market leading propositions. Within Customer Solutions, Value Management ensures those propositions deliver value to both the customer and the company, creates pricing propositions that meet varying customer need and provides control over the key drivers of cost in the business.

We are an equal opportunity employer and we are opposed to discrimination on any grounds.


Key Accountabilities

  • Undertake  portfolio wide impact analysis of interchange rate changes to support commercial and client impacting initiatives
  • Review, challenge and drive controlled implementations of robust qualification changes for interchange on the Bankworks Billing and Settlement platform
  • Design, implement and operate controls to ensure client charging or qualification processing is accurate and in line with Visa or MasterCard technical specifications
  • Apply knowledge of interchange and Bankworks qualification processing capability to originate and implement cost reduction initiatives


Stakeholder Management and Leadership

The role will liaise closely with our strategic partner – RS II – to ensure interchange, which is the single biggest cost line for Barclaycard Payment Solutions, is calculating in alignment with Visa and MasterCard mandates and technical specifications.

The role requires effective working with Commercial and Sales colleagues to solve company and client challenges to optimise interchange and support issue resolution; this could require client contact and discussion to help them understand their interchange processing.

In addition to Commercial and Sales engagement, the role holder will liaise heavily with Global Payment Networks colleagues to understand and challenge the changes introduced by Visa or MasterCard.


Decision-making and Problem Solving

The role holder will be responsible for leveraging their knowledge of core acquiring platform interchange qualification capabilities to create controlled and effective solutions to meet the agendas set by the organisation and the card schemes (principally Visa and MasterCard).

They will direct their Interchange knowledge to investigate and provide insight into Interchange and work with the Acquiring Product function to optimise BPS’ largest cost line.


Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Act as Control Operator for key Value Management SOX controls


Person Specification

Essential Skills/Basic Qualifications:

  • Analytical skills; be competent in the use of standard data analysis tools, e.g. Excel
  • Organisational skills; be able to manage an operational workload and associated SLAs
  • Stakeholder Management skills; be able to confidently convey complex value management issues to a broad and deep range of stakeholders.
  • A collaborative approach; be able to work collaboratively with colleagues from across the organisation to balance objectives and deliver benefits


Desirable skills/Preferred Qualifications:

  • Commercial skills; proven ability to drive initiatives that have provided commercial benefit to an organisation.
  • Technical understanding of billing platforms preferable, particularly RS2
  • Financial reconciliation experience




Purpose and Values

Barclays has a single cross-business Purpose for Barclays and five core Values which underpin it.

Our Purpose is helping people achieve their ambitions in the right way. Put simply this is the answer to the question ‘What is Barclays for?’ and it should guide our every action as employees.



We respect and value those we work with, and the contribution that they make.


We act fairly, ethically and openly in all we do.


We put our clients and customers at the centre of what we do.


We use our energy, skills and resources to deliver the best, sustainable results.


We are passionate about leaving things better than we found them.


Barclays Overview

Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.


Our two clearly defined divisions, Barclays UK and Barclays International, provide diversification by business line, geography and customer, enhancing financial resilience and helping to contribute to the delivery of consistent returns through the business cycle. We have a strong core business with exciting prospects, well positioned to deliver long-term value for our shareholders.


Consistent with the objective of delivering long-term sustainable value for all our stakeholders, we have developed our Shared Growth Ambition – our approach to citizenship and the sustainability of the business model we operate. The aim is to make decisions and do business that provides our clients and customers, and the communities which we serve, with access to a prosperous future.


The delivery of our strategy is underpinned by the energy, commitment and passion of our people, and we are clear on our common purpose: to help people achieve their ambitions, in the right way.