Our Global Workplace Investing (GWI) channel delivers investment management services to our corporate pension plan sponsors and their employees. The Fidelity vision is to be a leading global benefits leader and key trusted partner to both local market and multinational clients. We will do this by delivering the best plan sponsor and participant experience through a consistent and integrated bundle of services across a broad and meaningful geographic footprint. We will deliver market leading, scalable services by leveraging our global capabilities and tailoring these to meet local client and employee needs.
Purpose of your Role
As the pace and scale of change across WI has increased significantly over previous years and covers a broad spectrum of activity from investment solution migrations through to member apps, there is a need for specialised support in change communications. This role will be accountable for adding unique value as an essential enabler for all change initiatives by bringing our customers along the journey of change. In doing so, the Lead will protect and enhance the reputation of our brand in the industry, as well as directly with corporate clients
The role will be accountable for developing and owning a communication strategy covering all UK Workplace Investing change delivery, through a compelling story which is authentic, honest & transparent, and differentiated as appropriate by audience (Trustees, Employers, Employees, Consultants etc). The role will need to work across Fidelity teams and leverage existing resources to execute on the agreed communication strategy. The role will drive continuous improvement and best practice into our client and member communications including driving digitisation.
You will be required to effectively influence key stakeholders, support multiple change initiatives and define and deliver the communications strategy that effectively engages our clients and members on the Fidelity change journey.
This role will face off to senior stakeholder in the organisation so the successful candidate will therefore be personable, articulate and have strong facilitation skills to help take initiatives forward. You will be expected to drive innovation and continuous improvement through our communications strategy, demonstrate leadership characteristics and display high degree of emotional intelligence.
Experience and Qualifications Required
Great minds, better together.
Fidelity International is an equal opportunities employer and is commited to a policy of treating all its employees and job applications equally.