Client Service Operations , Senior Associate Client Service Operations , Senior Associate …

State Street
in Sacramento, CA, United States
Permanent, Full time
Be the first to apply
Competitive
State Street
in Sacramento, CA, United States
Permanent, Full time
Be the first to apply
Competitive
State Street
Client Service Operations , Senior Associate
Job Responsibilities include:
  • Deliver highly valued services to clients to ensure quality services are consistently delivered and clients are offered State Street's full range of services as their needs and our services evolve
  • Display and provide expertise in functional and technical knowledge across multiple disciplines attending training as required
  • Promote and complete all activities in line with internal standards (SOPS, Job Aids etc.)
  • Lead/collaborate with others to drive success of team/department/organization
  • Proactively share and promote new ideas to support process improvements and changes to team processes
  • Respond in a timely manner to internal/external issues and queries
  • Manage own continued professional development and performance
  • Effective messaging & communication
  • Apply the 'risk' escalation chain matching the context/policy e.g. operational issues to managers and suspicious transactions to compliance representatives
  • Perform other duties as required

Qualifications:
  • Bachelor's degree with a focus in accounting, finance or related field.
  • At least 2 to 4 years of work experience in accounting, finance, mutual fund operations, loan servicing or related career.
  • Strong computer competence (Microsoft applications: Excel, Word, etc.).
  • Accuracy and detail-orientated.
  • Interpersonal and oral communication skills.
  • Multitasking capability.
  • Ability to work under pressure/deadlines driven environment.
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