Development Associate Development Associate …

S&P Global Inc
in San Francisco, CA, United States
Permanent, Full time
Last application, 13 Oct 20
S&P Global Inc
in San Francisco, CA, United States
Permanent, Full time
Last application, 13 Oct 20
Development Associate
Client Development Associate, Non-Financial Corporates California, US/en-US/SPGI_Careers/job/California-US/Client-Development-Associate--Non-Financial-Corporates_252112/apply The Role:

Do you thrive in a dynamic environment, where the work changes daily? The Client Development Associate (CDA) is responsible for managing existing accounts, delivering a positive overall client experience, and supporting account growth and new business development. The role supports clients such as corporates, professional services and government clients. This is an excellent opportunity for someone who wants to gain exposure and build a career in sales and/or account management.

The Location: San Francisco, Santa Monica, Centennial, Dallas

The Grade: (for internal use only) G9

The Impact:

CDAs are part of the Commercial Organization and serve as a primary point of contact with clients. Their daily interaction with clients directly impacts revenue retention and growth. By working with clients in the field daily, CDAs educate and spread awareness in the market place about S&P Global Market Intelligences capabilities. CDAs also interact with clients to achieve a deep understanding of client business models, issues and needs.

What's in it for you?
  • Collaborative work environment, with regular mentoring from peers and leadership
  • Unlimited growth potential
  • Flexible work environment
  • High visibility role, interacting with existing and potential clients daily
  • Provide high touch client service to gain user acceptance and have services integrated into client workflow
  • Deliver client training (on-site and via WebEx) on product functionality and new releases specific to user job function
  • Monitor product usage to ensure client retention and identify upsell opportunities
  • Work and coordinate with Sales Reps in account planning and renewals
  • Track market and customer developments and trends
  • Understand customer problems and suggests ways to help clients address them
  • Accountable for contributing to the achievement of sales goals for the assigned sales team and retention of revenue
  • Bachelors degree or equivalent experience (Finance, Economics or related field preferred)
  • 1-3 years work experience (2 years of experience in financial services industry preferred)
  • Knowledge of finance and accounting principles is a plus
  • Strong presentation, multitasking and customer service skills
  • Positive, enthusiastic attitude and ability to work well in teams
  • Proved record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of customer satisfaction.
  • Exceptional skills in listening to clients, articulating ideas and complex information in a clear and structured manner
  • Demonstrate sound ability to analyze client information quickly, respond logically, and use data to influence client purchase decisions
  • Strong MS office (Word, Excel, PowerPoint) skills are required, and any knowledge of CRM databases (such as would be advantageous

S&P Global Market Intelligence

At S&P Global Market Intelligence, we know that not all information is importantsome of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit .

S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

The EEO is the Law Poster describes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)Posted 6 Days AgoFull time252112

About S&P Global
At S&P Global, we dont give you intelligencewe give you essential intelligence. The essential intelligence you need to make decisions with conviction. Together, the divisions of S&P Global -- including S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices, and S&P Global Platts -- are the foremost providers of essential intelligence for the capital and commodities markets.
Whether it's analyzing data, innovating technology, or developing market insights, we're always looking for intellectually curious, progressive and passionate thinkers to join our team. With over 20,000 employees working across 95 offices around the globe, the diverse and vibrant community at S&P Global is unlike one youll find anywhere else.
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