Position TitleLoan Advisor Assistant - Santa Rosa, CA
LocationSanta Rosa, CA (Opes)
Job SummaryThis MA Assistant is responsible for assisting Mortgage Advisors in the smooth and timely completion of all phases of a mortgage loan. Assists assigned MAs with a variety of business development and administrative tasks. Provides necessary support to increase production levels. Answers phones, prepares correspondence and documents, and provides administrative, business development and marketing support. Works with pertinent financial information, including loan applications, credit reports, disclosures, transcripts, and loan program information. An individual in this position supports multiple MAs.
Client interface and coordination of meetings, logistics, and problem solving. Schedules appointments with clients, realtors and vendors manages advisors calendar, effectively communicating and managing client timelines. Update and maintain database of clients weekly.
Organizes mortgage application documentation; ordering credit reports, appraisals, and title reports ensuring accurate and timely completion of mortgage loan applications and other documents.
Administrative work includes requesting and reviewing documents from clients, sending documents for signature and monitoring receipt of same, organizing documents and working with advisor and internal staff with file management.
Coordinates with processing team and marketing staff for marketing projects.
Ensure compliance with applicable federal, state and local laws and regulations. Complete all required compliance training. Maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Take responsibility to keep up to date with changing regulations and policies.
5-HrlyPosted 5 Days AgoPart time06581
Flagstar Bank, headquartered in Troy, Mich., is a full-service community bank with branches across the state. Chartered in 1987, today Flagstar is one of the largest savings banks in the country. It also is a mortgage powerhouse, making home loans nationwide and ranking as one of the largest mortgage originators in the country. It also is a major servicer of home loans.
Flagstar Bank, FSB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability. Flagstar Bank is committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, please e-mail
or call (248) 312-2000 to let us know the nature of your request and your contact information.
For more information:
Member FDIC/Equal Housing Lender