BFS Client Services Executive BFS Client Services Executive …

Cognizant
in New Haven, CT, United States
Permanent, Full time
Be the first to apply
Competitive
Cognizant
in New Haven, CT, United States
Permanent, Full time
Be the first to apply
Competitive
BFS Client Services Executive
Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities.

Client Service Executive


We are seeking a Client Services Executive to be actively involved in continuing to grow our BU's footprint and assist the Client Partner in growing key accounts. In this role, the Client Services Executive will balance client/project responsibilities with business development and sales responsibilities including identifying, qualifying and closing new business opportunities. The position also requires working with and leveraging a top-notch client management and consulting team. The individual will be responsible for overseeing high quality delivery while developing strategies and tactics for further penetrating the account in addition to cross selling Cognizant's emerging services. The Client Services Executive will support the Client Partner in achieving “trusted advisor” status and have a mix of strategic and tactical management experience.

The Individual Will Be Expected To
· Market Leadership: creates sales strategies and plan for the Client Partners' review and for its incorporation into the broader client strategy and plan
· Relationship Management: executes and manages the account plan under the guidance of the Client Partner
o Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
o Client Relationship Management; engage with CXO, VP and Director level clients
· Business Development: responds to and deliver on client requests; responds to RFP's.
o Identifies opportunities, makes proactive proposals to client in line with account strategy.
o Obtains the approvals to pursue opportunities.
o Engage the relevant internal Cognizant teams and service lines team for developing solutions.
o End to end account management including account forecasting, budgeting, operations and overall P&L
· Handle risks and issues related to the account, including delivery oversight
· Create and present account QBR presentations and executive status reports

REQUIRED QUALIFICATIONS:
· 10 years + experience in a senior-level consulting client-facing role or account manager leadership role
· Recent experience working for IT professional services or management consulting firm(s)
· Recent experience managing global service delivery model(s)
· Bachelor's degree required OR equivalent combination of education, training, and experience

ADDITIONAL QUALIFICATIONS :
· Ability to build client relationships; strengthening partnerships by focusing on exceptional client experience, risk management and value realization built on the foundation of Cognizant leadership capabilities
· Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line with agreed targets
· Experience closing sales our business with a specific emphasis on growing sales. Specifically, win new deals in customer account per pre agreed targets.
· Ability to grow into having a senior executive presence – possesses an interest and passion toward engaging senior level executives in grasping and enabling fundamentals of business change through consulting solutions
· Excellent problem solving, business communication (written & oral), and client management skills are essential
· Demonstrated strong leadership skills, particularly with highly diverse teams
· Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership
· Ability to work collaboratively in a virtual and highly-matrixed environment

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law




ClientService Executive


We are seeking aClient Services Executive to be actively involved in continuing to grow ourBU's footprint and assist the Client Partner in growing key accounts. In thisrole, the Client Services Executive will balance client/projectresponsibilities with business development and sales responsibilities includingidentifying, qualifying and closing new business opportunities. The positionalso requires working with and leveraging a top-notch client management andconsulting team. The individual will be responsible for overseeing high qualitydelivery while developing strategies and tactics for further penetrating theaccount in addition to cross selling Cognizant's emerging services. The ClientServices Executive will support the Client Partner in achieving "trustedadvisor" status and have a mix of strategic and tactical management experience.

The IndividualWill Be Expected To
- MarketLeadership: creates salesstrategies and plan for the Client Partners' review and for its incorporationinto the broader client strategy and plan
- RelationshipManagement: executes andmanages the account plan under the guidance of the Client Partner
o Investstime in strengthening existing client relationships. Participates in reviewsand provides educated and relevant perspectives.
o ClientRelationship Management; engage with CXO, VP and Director level clients
- BusinessDevelopment: responds to anddeliver on client requests; responds to RFP's.
o Identifiesopportunities, makes proactive proposals to client in line with accountstrategy.
o Obtainsthe approvals to pursue opportunities.
o Engagethe relevant internal Cognizant teams and service lines team for developingsolutions.
o Endto end account management including account forecasting, budgeting, operationsand overall P&L
- Handlerisks and issues related to the account, including delivery oversight
- Createand present account QBR presentations and executive status reports

REQUIREDQUALIFICATIONS:
- 10years + experience in a senior-level consulting client-facing role or accountmanager leadership role
- Recentexperience working for IT professional services or management consultingfirm(s)
- Recentexperience managing global service delivery model(s)
- Bachelor'sdegree required OR equivalent combination of education, training,and experience

ADDITIONALQUALIFICATIONS :
- Abilityto build client relationships; strengthening partnerships by focusing onexceptional client experience, risk management and value realization built onthe foundation of Cognizant leadership capabilities
- Experiencedeveloping opportunity pipelines, qualifying high priority deals, and winningnew business in line with agreed targets
- Experienceclosing sales our business with a specific emphasis on growing sales. Specifically,win new deals in customer account per pre agreed targets.
- Abilityto grow into having a senior executive presence - possesses an interest andpassion toward engaging senior level executives in grasping and enablingfundamentals of business change through consulting solutions
- Excellentproblem solving, business communication (written & oral), and clientmanagement skills are essential
- Demonstratedstrong leadership skills, particularly with highly diverse teams
- Provenleadership qualities such as conflict/issue resolution, strategic and criticalthinking and ownership
- Abilityto work collaboratively in a virtual and highly-matrixed environment

Cognizant is an equalopportunity employer. All qualified applicants will receive consideration foremployment without regard to sex, gender identity, sexual orientation, race,color, religion, national origin, disability, protected Veteran status, age, orany other characteristic protected by law
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