• Competitive
  • Wilmington, DE, USA
  • Permanent, Full time
  • Citi-US
  • 2018-10-18

AVP, Senior Risk Policy Analyst

AVP, Senior Risk Policy Analyst

  • Primary Location: United States,Delaware,Wilmington
  • Education: Bachelor's Degree
  • Job Function: Risk Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18049785


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities. 

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.

Job Description:
Assistant Vice President , Senior Risk Policy Analyst
The Collections and Recovery Risk team's mission is to help customers bring their accounts current or fairly resolve their debt. The Collections and Recovery Risk team owns strategy and policy and partners closely with the Operations and Technology teams on implementation and execution.
This position is within the Branded Cards Collections Contact Strategy team. The team is responsible for managing collections strategies related to Brands ex Costco, Costco, consumer and business card.
Key Responsibilities include:
  • Hypothesis development, analysis, test design, test vs. control analysis, development of recommendations, and oversight of implementation
  • Identifying new strategies and efficiencies in collections
  • Designing tests and rollout strategies
  • Analyzing tests and performance using SAS/SQL
  • Conducting P&L analysis
  • Developing, validating and/or reviewing management reporting
  • Partnering with others (both inside & outside the team) to implement and assess strategy changes


• Bachelor's Degree required in statistics, mathematics, engineering, physics, economics, or related quantitative discipline. MBA/MS is highly desirable
• 3-4 years' experience in financial, economics or other analytical capacity (or 1-2+ years' experience with Master's Degree or PhD)
• Proficient with SAS/SQL or experience with data manipulation tools; knowledge of MS Office required
• Experience in consumer lending business and/or risk management is preferred but not required.
• Excellent quantitative and analytic skills; ability to derive patterns, trends and insights and provide recommendations
• Good written and verbal communication skills, with ability to connect analytics to business decisions; comfortable presenting to peers and management
• Extremely detail-oriented and possess intellectual curiosity