As a part of TIAAs Financial Solutions business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.
Works within the Homeowner Solutions Team (Default) Contact Center and contacts clients to remedy delinquency or non-payments. Determines appropriate collection alternatives to settle shortfalls while adhering to regulatory and agency guidelines. Provides loss mitigation options and works closely with the Loss Mitigation Relationship Managers to ensure client understands options available.
Required Minimum Qualifications
Preferred Minimum Qualifications
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