Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.
Manage product plan by ensuring changes in market, business priorities (including integration needs) and technology advancements are reflected, and present status updates at quarterly and annual stakeholder meetings. (8%); Prepare and present product plans as well as identify risks and challenges, opportunities and growth strategies, business integration needs, and retirement plans. (8%); Prepare and present product roadmap reviews as well as providing products general strategic direction. (5%); Use knowledge of systems and industry requirements to project development needs or modifications. (6%); Manage project inventory during budget planning process, interlock on all companion activity, prioritize as necessary to execute against plan throughout the year, and determine release dates. (7%); Monitor and understand products profit and loss statement as well as responsible, when indicated, for revenue and profitability of assigned products. (4%); Provide content for product roadmaps, ensure timely delivery and provide business reasons for any changes/revisions made to roadmaps. (4%); Assign and monitor the teams work while being responsible for providing technical and analytical support and direction. (4%); Interface with external clients or field-based employees on technical matters as needed. (4%); Act as product launch manager when appropriate for new products or rollouts of major releases. (5%); Collaborate with senior management to provide content for market messages, sales collateral, and as needed Request for Proposal (RFPs), complete business scope documents, define and record user personas for individual products. (5%); Ensure the delivery of continuous and effective services, and ensure project completion within budget and in accordance with contract requirements. (5%); Lead teams in the delivery of outsourced solutions to the strategic client, select, develop and evaluate personnel to ensure the efficient operation of the function, and identify areas where continuous improvement can be applied, implement changes, and measure the levels of improvement. (5%); Engage and interact with clients during feedback sessions, focus groups, user groups, and requirements gathering sessions. (5%); Manage vendor relationships for key and product delivery, collaborate with vendor support manager for oversight and maintenance of all secondary and support vendor relationships, and interact with key suppliers and partners. (5%); Coordinate and facilitate pilot activities by acting as a primary contact with client, securing pilot agreement, and monitoring progress. (5%); Act as escalation point for client issues that require product change resolution. (5%); Determine and approve all service level agreements (SLAs) related to products and included business scope documents. (5%); Work closely with development teams to review enhancement requests for strategic value and align resources to high priority projects. (5%)
EDUCATION & EXPERIENCE REQUIREMENTS
Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knights commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.Location: Jacksonville, FL Time Type: Full timePosted YesterdayFull time20-1209 The Industrys Leading Provider of Technology, and Data and Analytics Solutions
Black Knight is a mortgage and finance industries leading provider of integrated technology, data and analytics solutions that facilitate and automate many of the business processes across the entire loan lifecycle. Black Knight is the provider lenders and servicers rely on to support their strategic goals and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to excellence, innovation, integrity and leadership.
Black Knight's offerings include: