Senior Salesforce Administrator

  • Not Specified
  • Alpharetta, GA, USA Alpharetta GA US
  • Permanent, Full time
  • E Trade Financial
  • 08 Jun 18 2018-06-08

THE COMPANY E*TRADE is a leading financial services company and a pioneer in the online brokerage industry. Having executed the first-ever electronic trade by an individual investor more than 30 years ago, the company has long been at the forefront of the digital revolution, offering

THE COMPANY E*TRADE is a leading financial services company and a pioneer in the online brokerage industry. Having executed the first-ever electronic trade by an individual investor more than 30 years ago, the company has long been at the forefront of the digital revolution, offering easy-to-use solutions for individual investors and stock participants. Founded on the principle of innovation and determined to level the playing field for individual investors, E*TRADE delivers digital platforms, tools, and professional assistance to help investors and traders meet their near-and long-term investing goals. The Company provides these services both online and through its network of customer service representatives and financial consultants - over the phone at two national branches and in-person at 30 E*TRADE branches. We are looking for a Senior Salesforce Administrator who will provide support to the organization through the customization and configuration of the Salesforce platform. The position will manage the Salesforce.com database and reporting, and provide support to users. Additionally, the Salesforce Administrator will provide administrative support to the sales and service teams and coordinate related projects as assigned.

Salesforce Administration * Manage Salesforce security including roles, profiles, sharing rules and groups. * Maintain and customize Sales Cloud and Service Cloud applications. * Mitigate risks associated with solutions which have high technical complexity. * Manage operational requests and reporting including customer analysis and troubleshoot issues. * Interpret business requirements into solutions, provide estimates and follow SDLC lifecycles to deliver the solutions. * Manage sales related technical projects and migration of data into Salesforce. * Work closely with business, project managers, developers and tech teams in the design, configuration and build of Salesforce related projects. REQUIREMENTS

Experience Required: * 4+ years of experience in the following areas: * Implementing, configuring and administering salesforce.com * Working in sales cloud, service cloud, service console, communities. * Lightning and configurations using lightning app builders. * Experience working with app-exchange vendor products. * Proficient with custom objects, validation rules, formulas, workflows, process builders, visual flows, approval process and ORG wide setup.

Preferred: * Salesforce Certifications * Experience handling data migrations. * Experience in agile development methodology/scrum * Bachelor's degree in computer science or equivalent area.

Other requirements:* Green Card / US Citizens BENEFITS We offer a competitive and comprehensive benefits package. Please visit https://etradecareers.com/why-work-at-etrade/employee-benefits to learn more about the opportunities. E*TRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.