Account Executive Account Executive …

Sapient Corporation
in Chicago, IL, United States
Permanent, Full time
Be the first to apply
Competitive
Sapient Corporation
in Chicago, IL, United States
Permanent, Full time
Be the first to apply
Competitive
Account Executive
  • or
Account Executive

Location: Chicago IL, Illinois, United States

Type of job: Permanent

Date published: 7-Feb-2020

Domain: Business Development & Client Services

Job ID: 68604

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The Account Executive works in conjunction with the Account Director to fulfill client campaign planning, execution, management and analysis. This role interfaces with our clients on a daily basis and is responsible for building and maintaining a strong working relationship. This position is designed for someone with at least 2 to 4 years of work experience and is the key contributor for all client day to day issues and projects.

Account Executives also work closely with the strategy and creative teams to appropriately define the clients opportunity and deliver a set of solutions aimed at fulfilling brand objectives. Being able to multi-task, problem solve, bring a 'can-do' attitude, and a proven ability to work in a collaborative environment is paramount. Preferably one has experience with brand marketing, driving awareness, social engagement, and in the consumer packaged goods (CPG) or healthcare industry.

Core Duties and responsibilities

Client Service

·         Demonstrates bigger picture understanding of client's marketing strategy and can communicate how current data insights/tactics associate with longer-term strategy objectives

·         Anticipates client questions and has thought out answers/solutions

·         Ability to take complex ideas and explain to clients

·         Always thinking about how we can better serve clients and grow their business

·         Ability to manage difficult and complex issues and partner with the Account Director

·         Owns area of expertise and can confidently answer client/team questions

·         Presents at client meetings and industry events as needed

·         Willing to go above and beyond the call of duty to delight the client and deliver excellent service

·         Demonstrates thinking/communicating from the client's perspective as well as Razorfish

Account Management

·         Performs day-to-day client contact

·         Coordinate deliverables for weekly status reports (projects, due dates, etc)

·         Facilitates/leads weekly status calls

·         Trains/mentors team members when necessary

·         Partners with the project management team to ensure we follow through on our promises

·         Prioritizes & sets expectations on deliverables

·         Drives client communication and cross team coordination

·         Multiple channel management as needed (branding, affiliate, search, email, web media, etc.)

·         Provide POV's in weekly client status calls/meetings

·         Strategy/Analysis skills/responsibilities should include: Campaign analysis, Forecasting, Support Media strategy, Advanced data analysis and campaign reviews, Special reports builder pulling Atlas data, publisher reports, extended data, etc.

·         Creative skills/responsibilities should include: Internal or agency creative needs, Development, Strategy, Approval process, Customer targeting approval process

·         Accounting skills/responsibilities should include: Quality assurance, Accounting reconciliation, Buy Authorizations, Input publisher counts, Publisher accounts

REQUIRED SKILLS/KNOWLEDGE/EXPERIENCE

  • Excel and MS Office proficiency required
  • Exceptional written and verbal communication skills
  • Strong time-management and organizational skills
  • Strong client-service orientation and proven team player
  • Flexible to evolving responsibilities and last minute changes
  • Solid knowledge of Atlas and other relevant technologies
  • Ability to easily work with data and come up with insights Demonstrated knowledge of online marketing (ad units, pricing, concepts behind, etc)
  • Trained in client service skills where relevant
  • General knowledge of research tools
  • Digital and/or traditional marketing experience preferred
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly value. As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200. Default Apply

© 2020 Publicis Sapient. All Rights Reserved.

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