Business Analyst Business Analyst …

Wolters Kluwer
in Chicago, IL, United States
Permanent, Full time
Be the first to apply
Wolters Kluwer
in Chicago, IL, United States
Permanent, Full time
Be the first to apply
Business Analyst
Business Analyst Business Analyst USA-IL-Chicago-West Adams St/en-US/External/job/USA-IL-Chicago-West-Adams-St/Business-Analyst_R0012463/apply

Job Description Summary

Requires basic knowledge of theories, principles and concepts and applies general knowledge of business and industry practices within business analysis. Works under instruction, guidance, and direction from more senior level roles. Works on projects of limited complexity. Supports operations analyses including analysis of competitors, operational effectiveness, and capacity utilization and makes recommendations for improvement. Assists with process analyses, end to end process mappings and identifies opportunities for improvement. May track, maintain, and provide current information on business operations. May analyze or provide support on administrative financial support activities of a business division. Work may include preparing financial reports, budgets, and annual and plans. Work is reviewed by management or more senior peers. Responsible for output (documents, analysis, product) in specific work area to appropriate time and quality targets. Plans and prioritizes own work and meets agreed timescales.

Job Description

Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients. 

The Business Analyst within Clinical Effectiveness will provide expertise to extract, manage, manipulate, and analyze data to educate our Customer Success Team, our Product Team, our Sales Team and our clients. This information is used to understand the effectiveness of our products and evaluate their impact on our clients and their patients.  As our company and client base grows, so do our analysis efforts. This position will help us to refine our current processes and provide enhanced analytics internally and externally. 

About You: 

  • We are looking for someone who loves data!
  • You have an understanding of data and can translate it into actionable insights for our internal business partners. 
  • You love the technical side of data (programming, databases, visualization), but appreciate the business problem at hand and use data to solve those problems.

Duties and Responsibilities:

  • Develop a detailed understanding of our products, our customers, and the underlying data.
  • Build end-to-end data solutions utilizing our analytics technologies to answer questions.
  • Provide meaningful insights to business leaders through a combination of descriptive and predictive analytics.
  • Develop dashboards, reports, and statistical models that track key metrics and indicators.



  • Bachelor's in Information Management, Healthcare Information, Computer Science, Mathematics, Statistics, Data Analytics or related fields preferred, or equivalent experience. 

Required Experience: 

  • 0-2 years of data analysis experience (will take into consideration projects and/or internships).
  • Comfortable telling stories with data.
  • Excellent written and verbal communication. Effective listener.
  • Experience writing SQL and extracting data from enterprise data warehouses (T-SQL or PL/SQL).
  • Experience with advanced data analysis tools such as Python, R or Julia.
  • Excel user who can write complex formulas (index match, VLOOKUP, etc.), has used PowerQuery, and VBA programming experience.
  • Experience with data visualization tools such as PowerBI, Tableau, Qlik, etc. or experience creating visualizations using RStudio, Python, D3, etc.
  • Understanding of statistical theory and when to use different statistical methods.

Preferred Experience, Knowledge, Abilities: 

  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
  • Ability to present complex information in an understandable and compelling manner.
  • Attention to detail.
  • Ability to work productively and manage priorities with little supervision.
  • Can work effectively with teammates.
  • Industry knowledge: healthcare (payor, provider) is a plus.


  • 5%
Posted YesterdayFull timeR0012463

Wolters Kluwer (WKL) is a global leader in professional information, software solutions, and services for the health, tax & accounting, finance, risk & compliance, and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with advanced technology and services.

Wolters Kluwer reported 2019 annual revenues of €4.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 19,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit , follow us on , , and .


Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Business Analyst
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