The pursuit of quality at Morningstar is deeply ingrained in our culture and a key part of the value we bring our clients. Led by our Chief Quality & Transformation Officer, the independent Quality & Transformation team works with teams across the company to help transform and improve our practices, processes and methods. Members of this team serve to enhance employee and customer experience by using philosophies and tools like Lean, Agile, Design Thinking and latest technologies like Robotics Process Automation. This team stays abreast of emerging technologies, people practices, and other concepts related to the future of work and help introduce them in the organization.
Morningstar is seeking an experienced leader with strong transformation, LEAN coaching and facilitation skills. The Director of Quality & Transformation will be instrumental in understanding the concepts of future of work and introducing them in the larger Morningstar organization. This role will focus on providing thought-leadership in the areas of applying new and proven methods to help Morningstar teams drive innovation, enhanced client and business impact. You will be responsible for partnering closely with senior executives at Morningstar, help them determine the business goals for the transformation, craft the vison, and help execute on that vision using LEAN and other change management approaches. You will have to constantly seek best practices within and inside the organization to drive the adoption of these practices in Morningstar. We are looking for someone who is adept at facilitating and driving organizational alignment, organizational change management and business transformation using emerging technologies, amongst other transformational initiatives. The Director of Quality & Transformation will play a leadership role within our Operations Excellence practice.
The ideal candidate will be a serial learner, creative, self-driven & excellent facilitator. We are looking for someone with conviction, who is unafraid to question the status quo, while guiding change with courage, passion and a solutions-oriented mindset. This position is based in our Chicago office.
Morningstar is an equal opportunity employer.001_MstarInc Morningstar Inc. Legal EntityPosted YesterdayFull timeREQ-011982
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