Senior Analyst, Customer Analytics

  • Competitive
  • Chicago, IL, USA
  • Permanent, Full time
  • Nuveen Investments
  • 15 Dec 17 2017-12-15

Senior Analyst, Customer Analytics



Nuveen is the investment management arm of TIAA. It is one of the largest global asset managers with specialist knowledge across a wide array of asset classes, including fixed income, equities and alternatives. Nuveen is driven not only by the independent investment processes across the firm, but also the insights, risk management, analytics and other tools and resources a truly world-class platform provides. As a global asset manager, our mission is to work in partnership with our clients to create outcome-focused solutions to help them secure their financial future. For more information about the firm please visit our website at


The Advanced Analytics team, as part of the Business Strategy and Analytics group, is responsible for using cutting edge statistical and analytical techniques to drive distribution strategy, inform senior leadership decisions, and have a quantifiable impact on sales. This high visibility position straddles the dual responsibility of analyst and strategist, using data to create a competitive advantage while simultaneously utilizing keen business acumen to drive execution and results. We are shaping the future of distribution and are looking for bright, creative minds to join us.




  • Use your creativity and entrepreneurship skills to understand new ways of finding impactful insights from limited data sets
  • Create statistical models to identify and uncover distribution opportunities
  • Use visualization tools to translate your findings in to executable strategies
  • Communicate your vision and findings to key stakeholders
  • Work with business leadership to identify potential areas of analysis and strategic direction

SUPERVISORY RESPONSIBILITIES: None are required for this position.






  • Undergraduate degree from an accredited university or college; degree in Statistics, Mathematics or other quantitative discipline is preferred
  • MBA or advanced degree preferred
  • 5-7 years of analytical experience, with 3+ years of financial services industry experience preferred
  • CRM knowledge preferred




  • Personal initiative
  • Ability to communicate complex information and analysis in written and graphical form
  • Exceptional interpersonal and communication skills in order to work collaboratively across multiple business units




  • Broad overall technical skill set
  • Expert MS SQL Server or similar
  • Expert in R or similar statistical platform
  • Experience with Tableau (server and/or desktop) or similar BI tool

CERTIFICATES, LICENSES, REGISTRATIONS: None are required for this position.

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