A global leader inconsulting, technology services and digital transformation, Capgemini is at theforefront of innovation to address the entire breadth of clients opportunitiesin the evolving world of cloud, digital and platforms. Building on its strong50 year heritage and deep industry-specific expertise, Capgemini enablesorganizations to realize their business ambitions through an array of servicesfrom strategy to operations. Capgemini is driven by the conviction that thebusiness value of technology comes from and through people. It is amulticultural company of over 200,000 team members in more than 40 countries.The Group reported 2018 global revenues of EUR 13.2 billion.
Capgeminiis an Equal Opportunity Employer encouraging diversity in the workplace. Allqualified applicants will receive consideration for employment without regardto race, national origin, gender identity/expression, age, religion,disability, sexual orientation, genetics, veteran status, marital status or anyother characteristic protected by law.
This is ageneral description of the Duties, Responsibilities and Qualifications requiredfor this position. Physical, mental, sensory or environmental demands may bereferenced in an attempt to communicate the manner in which this positiontraditionally is performed. Whenever necessary to provide individuals with disabilitiesan equal employment opportunity, Capgemini will consider reasonableaccommodations that might involve varying job requirements and/or changing theway this job is performed, provided that such accommodations do not pose anundue hardship.
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Capgemini America, Inc. hasmultiple openings for the position of Senior Delivery Analyst based out of itsChicago, IL U.S. headquarters. The employee may also work at variousunanticipated locations. S/he will perform the following duties: Manageservices delivered from a unit via Service Delivery Management to the client;work in full life cycle of the software including requirement analysis, design,POC's, and development; coordinate delivery of a portfolio of services toService Delivery managers/clients; ensure correct and appropriate charging ofthe centers services to the account; support the Towers in deploying standardswithin accounts; ensure contractual obligations are met; maintain disasterrecovery plans for clients, Life Safety documentation; conduct annual lifesafety drills, work with disasterrecovery vendors, maintain and update vendor contacts; support sales pursuitsfrom a DR perspective; meet daily with project PMs to assist them with projectissues; oversee personnel staff; and deliver projects and products using theappropriate agile project management methodology, learning & iteratingfrequently.
This position requires a bachelor'sdegree, or its foreign equivalent, in business administration, finance,economics, computer science, computer applications, information technology, ora closely related field plus at least 5 years of experience in the job offered,as program manager, engagement manager, or related it position. In lieu of abachelor's degree, the employer deems that the suitable combination ofeducation, training or experience acceptable is 3 years of study towards U.S.bachelor's degree in business administration, finance, economics, computerscience,computer applications, information technology, or closely related fieldplus 3 years of it experience. The applicant must also have: any period ofexperience overseeing service delivery operations including planning,organizing, and, forecasting; any period of experience maintaining disasterrecovery plans; any period of experience performing business impact analysis;any period of experience guiding team of resources; any period of experienceproviding guidance to internal or external stakeholders; any period ofexperience enhancing salesforce system and integration using tools, includingsalesforce apex and visualforce; and any period of experience working in fulllife cycle of the software, including requirement analysis, design, POC's, anddevelopment.
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Primary Location: US-IL-Chicago
Job: Shared Services
Organization: Capgemini Global