Core Operations, Associate Core Operations, Associate …

State Street Corporation
in Kansas City, KS, United States
Permanent, Full time
Be the first to apply
Competitive
State Street Corporation
in Kansas City, KS, United States
Permanent, Full time
Be the first to apply
Competitive
State Street Corporation
Core Operations, Associate
Job Description

Purpose of the Job :
The main function of the role is: Work in conjunction with individuals on the team as well as other Shared Services/COEs, outsource partners, Client Operations, other business units and external clients as needed to ensure seamless processing according to the fund's policies, to ensure NAV/yield accuracy and that all SLAs are met.

Roles and Responsibilities:

  • Manage the day-to-day activities of a functional/oversight team by monitoring, reviewing and validating all daily activity to ensure accuracy and timeliness in calculations and processing, as well as adherence to controls, e.g. ensuring accurate g/l and/or balance for daily pricing.
  • Monthly pricing for IIS clients
  • Daily pricing for USIS mutual fund clients.
  • Provide timely accurate management reporting and issue log maintenance, under moderate supervision.
  • Research and resolve exceptions and issues.
  • Escalate unresolved issues to management as required.
  • Reconcile and resolve discrepancies with other Shared Service teams, external clients and Client Operations as needed.
  • Ensure all inquiries are resolved in a timely and accurate manner and communicates effectively with client when necessary.
  • Coordinate effective and timely flow of critical information to all relevant parties and follows up on administrative details within the department.
  • Oversee the adherence to Standard Operating Procedures.
  • Maintain knowledge of current alternative procedures and processes.
  • Assist with workflow management and technology enhancement, make suggestions to streamline operations.
  • Document any updates or changes to formal procedures, databases, etc.
  • Participate in projects as well as prepare and verify information for those various projects/special requests as directed.
  • Provide coaching and development opportunities to staff, participate in individual on-going training and development.
  • During normal day to day operations, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.
Company Overview

From technology and product innovation to corporate responsibility and community development, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people - strengthening markets, building communities and creating opportunities for growth.

We owe that longevity to the commitment, expertise and creativity of our employees. Our continued success depends on our ability to attract and develop the best talent in the industry. That's why we're keenly focused on employee development, corporate citizenship and inclusion.

For us, success comes in the mark we make as an organization - for the industry, our clients, our communities and each other.

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