Director - Business Process Improvement
The Financial Support Office (FSO) Director is responsible for planning, leading, and overseeing FSO and System financial management strategic initiatives, including development and management of execution plans. The FSO Director works closely with business partners and stakeholders, including Reserve Bank and Board leadership, in accomplishing this work. This position is also responsible for supervising, coaching and mentoring staff, and contributing to a culture of inclusivity and innovation.
1. Lead efforts in support of the FSOs high priority initiatives and core imperatives, from concept through to implementation, adoption, and post-mortem.
2. Keep pace with best practices and provide leadership and direction to promote advancement, including providing business case justifications, analysis and data-driven insights to support change.
3. Design innovative, contemporary business processes or solutions.
4. Provide leadership on System work groups or the like, while fostering an environment that welcomes diverse perspectives.
5. Provide consultative support to stakeholders on their high priority objectives as needed.
6. Manage a professional staff. Set objectives and allocate work assignments. Assess performance and develop, coach, and upskill staff.
7. Assist in the development of strategic goals with manageable scope/timeline and measurable success outcomes. Manage and directly execute efforts to achieve them.
This individual will support the Enterprise Resource Planning platform implementation effort initially, as well as the overall evolution of financial management, positioning the Fed finance community to better leverage its tools, processes and talent. Specifically, the FSO director will have responsibility for:
Leading, and in some cases conceptualizing, "Day 2" planning, execution and tracking in conjunction with FSO strategy and FSO finance
Leading continuous improvement efforts for financial management
Support, and in some cases propose/lead, incubator efforts for new business value, including design, socialization, inclusive participation, and implementation
Perform other duties as assigned.
This position is required to directly supervise 2-6 employees.
Knowledge and Experience:
Knowledge and experience typically acquired through 7 years of experience of increasing responsibility, including 5 years at the management level.
Advanced leadership skills with particular emphasis on strategic agility, organizational and political savvy, dealing with ambiguity, and courage to stand alone. A proven ability to lead diverse groups with and without direct authority. Emphasis on fostering a diverse and inclusive team-oriented culture.
Excellent analytical skills, and preferred skills in project management, business case development, change management and stakeholder management.
Excellent written and oral communications skills with proven ability to present material to senior executives.
Familiarity with the financial management industry (particularly financial planning and analysis) preferred.
The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.
All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all duties and responsibilities associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.