Director, Internal Communications

  • Competitive
  • Boston, MA, USA
  • Permanent, Full time
  • Fidelity Investments
  • 22 Jan 18 2018-01-22

Director, Internal Communications

Be a part of our exciting internal communications team that provides communications strategy and execution for the Enterprise Technology and Shared Services organizations

The Expertise We're Looking For

  • Bachelor's Degree required
  • 10 years as communications professional in internal corporate communications or agency.
  • Financial services communications preferred.
  • Proven experience driving change through successful internal communications programs.
  • Coaching/counseling senior executives and large business units on communications and presentations a must.

The Purpose of Your Role

You will help develop, manage and execute internal communications plans and key activities for teams in Fidelity's corporate shared services organizations. You'll develop strong relationships with executive leadership and communicate key messages to Fidelity associates that support business priorities and drive engagement.

The Skills You Bring
  • You understand how communications can change behavior and culture.
  • You're passionate about engaging employees through impactful, creative messaging.
  • You're a strong self-starter, relationship builder and strategic thinker.
  • You're creative and able to formulate innovative ideas, build consensus and execute on them.
  • You have a track record of working with and counseling senior management and across all levels of an organization.
  • You're obsessed with quality but can balance pace and perfection.
  • You thrive in an environment filled with energy and change.

The Value You Deliver
  • Serving as both a key strategist and tactician for delivering communications that have impact and purpose.
  • Partner with business leaders and program leaders to ensure strategic communication strategies align with business goals and expectations.
  • Design and develop communication collateral including presentations, talking points, emails, memorandums, blogs, and video scripts to achieve communication objectives.
  • Collaborating with other internal communications team members to drive alignment and consistency across shared services, Fidelity Internal Communications and the Fidelity enterprise.

How Your Work Impacts the Organization

As a member of Fidelity Internal Communications team, you'll work closely with business leaders to engage associates around a variety of initiatives relating to Fidelity's corporate shares services teams, such as Technology, Finance, Risk, Compliance and Legal, critical support functions that enable the rest of Fidelity to achieve its business goals.Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit

Fidelity Investments is an equal opportunity employer.