Fraud Analyst, Office
Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Returning Candidate? Fraud Analyst II Job Locations US-MA-Boston Posted Date 3 days ago(2/3/2020 11:14 AM) Job ID 2020-2326 # of Openings 1 Category risk
Boston Private is a leading provider of fully integrated wealth management, trust and private banking services. For more than 25 years, Boston Private has taken a highly personalized approach to serving the complex financial needs of individuals, families, business owners, private partnerships, nonprofits and community partners. Boston Private is also an active provider of financing for affordable housing, first-time homebuyers, economic development, social services, community revitalization and small businesses.
Headquartered in Boston, Boston Private has offices across the U.S. including Boston, San Francisco, San Jose, Los Angeles and South Florida. Private banking and trust services are provided through Boston Private Bank & Trust Company. Wealth management services are provided through Boston Private Wealth LLC, an SEC registered investment adviser and a wholly owned subsidiary of Boston Private Bank & Trust Company.
As a Fraud Analyst II, you will be responsible for researching and analyzing high risk transactions across payment channels to identify indications of potential fraud. This incumbent will effectively respond to fraudulent events in order to minimize loss and promote recovery. The Fraud Analyst II will work collaboratively with both internal and external clients to appropriately investigate, report, and resolve both attempted and actual fraudulent events. The Fraud Analyst II will also evaluate results of actions to support fraud trend analysis and ensure best practices are followed.
Responsibilities, Duties, and Accountabilities:
- Review payment channels in a fast paced environment generated from Bank fraud monitoring products and rapidly decision fraud alerts.
- Investigate and research cases and potentially suspicious situations; efficiently arriving at sound risk based conclusions in order to minimize fraud losses.
- Clearly document and support judgments, decisions and rationale, which will necessitate strong writing skills and the ability to maintain files and records in accordance with business unit standards.
- Prepare regulatory and investigative reports (SARs).
- Review and approve work of other members of the Fraud Department while providing feedback, input and suggestions.
- Work collaboratively and serve as a resource for Fraud Analyst I staff.
- Communicate with a variety of staff members throughout the bank ensuring operational procedures are maintained and reporting processes comply with requirements of fraud prevention efforts.
- Identify fraud trends and communicate observations to management.
- Maintain and update case management system for tracking of fraud cases and relevant information.
- Provide advisory guidance in fraud prevention techniques and best practices for both internal and external clientele.
- Identify internal procedural violations and recommend actions to mitigate reoccurrence.
- Demonstrate sound judgment and decision making in the context of regulatory requirements, Bank policies, and industry best practices.
- Apply project management and organization skills to a variety of tasks; demonstrating flexibility and problem solving skills.
- Possess proficiency in understanding banking products and workflows, especially payment systems (check, wire, ACH, and online banking).
- Supervise special projects as assigned by the Fraud Officer.
- Supervise Co-op students.
- Bachelor’s Degree required.
- At least 5 years of specifically relevant business experience preferably within the Banking industry or financial crime law enforcement; including 1 year in a research, investigations, fraud detection, or prevention role.
- High level depth and breadth of knowledge in banking products and workflows.
- Professional certification such as Certified Fraud Examiner (CFE) desirable.
- Ability to learn and use a variety of systems and technology.
- Ability to ensure Regulatory compliance in the disposition of fraud claims.
- Ability to work independently on special projects.
- Demonstrates aptitude to utilize computer systems, adhere to bank policies and procedures, and ensure compliance with applicable bank regulations.
- Excellent communication skills.
- High level of professionalism and confidentiality.
- Works well in a team environment.
Boston Private is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
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