TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
The BSM will serve as a member of the lead execution team supporting lead management programs like Money-in-Motion. As a BSM, individuals work closely with leaders and other business partners to assist in the execution of program deliverables. This may include gathering business requirements, developing and monitoring dashboards, problem resolution and the analysis of results to form future program recommendations. BSMs must become well versed in the nuances of the program they support in order to help the business run efficiently while also driving incremental improvements over time. In this role individuals will engage with partners from across the enterprise to build and sustain the relationships required to drive desired business outcomes.
KEY RESPONSIBILITIES AND DUTIES:
Assist in execution of Money in Motion program deliverables gather business requirements, monitor dashboards and adoption rates, identify issues, research and execute solutions, analyze data and make recommendations
Work with business partners to identify Test and Learn opportunities and oversee the execution of the test and learns and analyze results and propose recommended actions.
Analyze the results and make recommendations for new lead types and removal of poor performing lead types
Help report out on program results and assist with pulling together info for stakeholder communications and Operating Committee agendas.
An analytical thinker with the ability to resolve issues
A strong communicator with good interpersonal skills and the ability to educate and update project stakeholders and leaders
Effective at managing project scope, ensuring clear focus among all stakeholders
Capable at assessing project risks, determining impact to timelines and cost, while identifying the appropriate actions
Flexible, able to adapt to change quickly while taking initiative and working independently
Knowledgeable of TIAA, our businesses and basic financial planning concepts and practices
All locationsMy Profile
Create and manage profiles for future opportunities.My Submissions
Track your opportunities.© TIAA Careers. All rights reserved. Explore all the opportunities we have to offer
EARLY TALENTStart your career with us
Help us deliver on our unique mission to serve those who serve others. We'll put your talents and skills to work immediately - no waiting.
WHY TIAAWe are TIAA. Created to serve. Built to perform. DIVERSITY
We're proud of our diverse backgrounds and perspectives.CAREER AREAS
Explore our career areas to see where you might fit best.LOCATIONS
We have opportunities available across the United States and in India.OUR BENEFITS
The overall health of our employees is important to us.
MAKE A DIFFERENCEMeet some incredible people making a difference
To mark our 100th year, we're honoring Difference Makers by donating $1 million to the organizations they support. Thousands were nominated, and we want to share their inspiring stories with you.2019 and prior years, Teachers Insurance and Annuity Association of America - College Retirement Equities Fund, New York, NY 10017
TIAA is an Equal Employment Opportunity/Affirmative Action employer committed to fostering workforce diversity and inclusion.
Advisory services provided by Advise & Planning Services, a division of TIAA-CREF Individual & Institutional Services, LLC, a registered investment adviser.1 0