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The Regional Service Director owns the client service responsibilities for all local field sales offices in defined region. They will recruit, train, hire, manage and motivate our service staff within those offices to continue our long standing reputation as service leaders in the industry
Duties will include designing and implementing strategies that include cross-sell block growth, persistency and customer loyalty initiatives. This position is responsible for establishing workflow and processes that will result in measurable contributions to top and bottom line growth for the organization.
We are seeking an individual with an impeccable 10+ years service track record in the insurance or financial services industry. Managerial experience helpful. The candidate should have:
- extensive Group and Voluntary product knowledge
- strong marketplace relationships
- be willing to travel
- strong organizational, planning, time management and delegation skills
- strong leadership skills
- ability and desire to coach and mentor others
- excellent communication, presentation, negotiation, persuasion, and conflict management skills
In addition, a Bachelors degree or equivalent experience is required.
**This will sit in our North Carolina field office**
At Voya, we have identified the following critical skills which are key to success in our culture:
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About Voya Financial®
Voya Financial, Inc. (NYSE: VOYA), helps Americans plan, invest and protect their savings to get ready to retire better. Serving the financial needs of approximately 13.8 million individual and institutional customers in the United States, Voya is a Fortune 500 company that had $7.5 billion in revenue in 2019. The company had $603 billion in total assets under management and administration as of Dec. 31, 2019. With a clear mission to make a secure financial future possible one person, one family, one institution at a time Voyas vision is to be Americas Retirement Company®. Certified as a Great Place to Work by the Great Place to Work® Institute, Voya is equally committed to conducting business in a way that is socially, environmentally, economically and ethically responsible. Voya has been recognized as a 2020 Worlds Most Admired Company by Fortune magazine; one of the 2020 Worlds Most Ethical Companies® by the Ethisphere Institute; as a member of the Bloomberg Gender Equality Index; and as a Best Place to Work for Disability Inclusion on the Disability Equality Index by Disability:IN. For more information, visit . Follow Voya Financial on , and Twitter .
Retirement is a leading provider of retirement products and services in the U.S. serving more than 49,000 institutional clients and nearly 5.1 million individual retirement plan investors. Voya also has approximately 1,700 financial advisors serving the retail market. Voyas Retirement business is focused on guiding Americans to greater retirement readiness and financial wellness through employer-sponsored savings plans and holistic retirement and income guidance.
Individual Life, which ceased new sales as of Dec. 31, 2018, is an in-force block of nearly 800,000 individual life insurance policies. Individual Life continues to provide Voya with free cash flow as well as earnings and capital diversification.
Investment Management is a leading, active asset management firm serving both affiliated and external institutions as well as individual investors. Drawing on over 40 years of history in investment management, the firm has the experience and resources to provide clients with investment solutions with an emphasis on equities, fixed income, and multi-asset strategies and solutions.
Employee Benefits is a top provider of stop-loss coverage in the U.S. In addition, Voya provides a comprehensive and highly flexible portfolio of life, disability, voluntary insurance products, and health savings and spending accounts to businesses covering 6.2 million individuals through the workplace. Please click here to read more:
We have several state-of-the-art facilities all over the country. Click here to read more about our offices and what each of them offer:
Voya is an equal opportunity employer and we are committed to maintaining a diverse workforce. Voya has been recognized for many of our diversity practices. Please click here to read more: