Registered Academy Manager Registered Academy Manager …

Bank of America Merrill Lynch
in Charlotte, NC, United States
Permanent, Full time
Be the first to apply
Competitive
Bank of America Merrill Lynch
in Charlotte, NC, United States
Permanent, Full time
Be the first to apply
Competitive
Registered Academy Manager
Job Description:

Registered Academy Managers are responsible for delivering a consistent and deliberate on-boarding experience to all registered new hires in the Financial Centers. They play a critical role in employee development by increasing new hire speed to proficiency. Academy Managers will partner closely with local Market Managers and Regional Executives and are required to be Series 7 and Series 66 licensed. .
Primary Responsibilities:
•Direct responsibility for overseeing 25+ employees throughout their new hire learning experience.
•Instill the fundamentals of who we are as a company and inspire the adoption of concepts such as our purpose, strategy, operating principles, commitments and values
•Ensure new hire skill development through a blend of both in person and virtual one on one routines, skill builder activities, direct coaching and action planning
•Identify performance/proficiency gaps, role model/coach and develop action plans
•Responsible for implementing performance management/progressive disciplinary actions as required at the individual employee level
•Collaborate with other RNHMs and partners (NH program office, learning, staffing, etc.) to determine additional resource needs, share best practices, and identify process/performance improvement opportunities to ensure a solid new hire experience
•Ensure effective on-boarding of new hires (work space, systems access, facilities access, introductions, etc.)
•Conduct effective virtual skill development workshops and one-on-one coaching sessions
•Ensure adherence to risk culture by enforcing internal and regulatory policies, procedures and processes throughout new hire on-boarding
•Monitor training completion, complete Certification Check-Points and observe skill development
•Instill the principles of our client-centric culture, demonstrating that we are here collectively to help our customers achieve their financial goals
•Drive effective execution of the sales framework including Client Management Process (CMP), Life Priorities, Preferred Rewards and our One Team strategy
•Update market leader on progress, strengths and opportunities through regular communication routines
•Advise market leader on readiness and ensure a smooth transition from the on-boarding process

Shift:
1st shift (United States of America)

Hours Per Week:
40
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