Risk Manager Risk Manager …

in Charlotte, NC, United States
Permanent, Full time
Last application, 15 Jan 21
in Charlotte, NC, United States
Permanent, Full time
Last application, 15 Jan 21
Risk Manager
All companies + Hiring difference makers. ☰ BU Risk and Control Manager New TIAA Bank 2 days ago Post Date Apply for Job Share this Job

Company Overview:

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields.  We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Position Summary:

The BU Risk and Controls Manager will work in the Business Enablement team to support Retail Client Services (RCS)-related risk management and offshoring functions relating primarily to TIAA Bank Operations.  TIAA Bank Operations in scope for this rule are Consumer Operations, Bank Financial Crimes, and Commercial Operations.  This role reports to the Director of Business Execution & Oversight.  This role may be located in Denver, CO, Charlotte, NC or Lewisville, TX.

This person will be responsible for partnering with RCS leaders/managers to understand and manage risk management-related activities.  This includes, but is not limited to, involvement in tasks related to risk and issue remediation (e.g., self-identified issues, audit findings), business continuity plans and associated testing, standard operating procedure (SOP) oversight, and offshoring process management.

Key Responsibilities:

Assist in defining risk information and tools needed for the management of business unit process or products and ensure the capture of appropriate risk-related data to support the measurement and management of risk.

Support the development and implementation of policies and procedures that are in line with corporate guidelines.

Support the implementation and ongoing use of governance, risk and compliance tools within the business unit.

Support the implementation of risk and control self-assessment and related processes and the optimization of the control environment.

Promote the adoption of a controls and compliance culture through training and consulting activities.

Partner to review, update and consolidate the existing business continuity plans.  Participate in the management of business continuity testing as needed.

Advance process documentation through oversight and maintenance of the SOP inventory. In addition, mature the process job aid inventory to the same level of accuracy and timeliness as the SOPs.

Work to further align / standardize the teams offshore management practices with onshore practices.  Partner in the identification of new offshoring opportunities for RCS and then help manage the process to move the identified work offshore.

Operate with a continuous improvement mindset in order to improve and/or expand the teams existing capabilities (e.g., mature the reporting from manual PowerPoint reports to online report dashboards)

Required Qualifications:

Bachelors degree.

5+ years of experience in risk, compliance, operations, audit and/or legal in a financial services company or related experience.

Skilled working with Microsoft Excel, PowerPoint and Visio.

Preferred Qualifications:

MBA or other advanced degree.

Experience with Bank Operations specifically Consumer Operations (e.g., Deposit Operations), Bank Financial Crimes and/or Commercial Operations (e.g., Commercial Real Estate, Vendor Equipment Financing).

Strong analytical, organizational and project management skills with experience managing multiple projects across different business areas.

Strong project management discipline and demonstrated success overseeing projects to completion.

Strong ability to influence others and operate flexibly.  Consistently exemplifies cross-company collaboration and partnership.

Self-directed and motivated; ability to plan work and execute independently.

Experience defining, mapping and redesigning business processes.

Clear communication and presentation skills.

Equal Employment Opportunity is not just the law, its our commitment. Read more about the . If you need assistance applying due to being visually or hearing impaired, please email , or call We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Additional Information
  • Requisition ID: 1726243
Previous Job Searches

All locations

My Profile

Create and manage profiles for future opportunities.

My Submissions

Track your opportunities.

© TIAA Careers. All rights reserved. Explore all the opportunities we have to offer


Start your career with us

Help us deliver on our unique mission to serve those who serve others. We'll put your talents and skills to work immediately - no waiting.


We are TIAA. Created to serve. Built to perform. DIVERSITY

We're proud of our diverse backgrounds and perspectives.


Explore our career areas to see where you might fit best.


We have opportunities available across the United States and in India.


The overall health of our employees is important to us.


Meet some incredible people making a difference

To mark our 100th year, we're honoring Difference Makers by donating $1 million to the organizations they support. Thousands were nominated, and we want to share their inspiring stories with you.

2019 and prior years, Teachers Insurance and Annuity Association of America - College Retirement Equities Fund, New York, NY 10017

TIAA is an Equal Employment Opportunity/Affirmative Action employer committed to fostering workforce diversity and inclusion.

Advisory services provided by Advise & Planning Services, a division of TIAA-CREF Individual & Institutional Services, LLC, a registered investment adviser.

1 0
TIAA logo
More Jobs Like This
See more jobs