Sibel CRM Specialist Sibel CRM Specialist …

Synechron Inc.
in Charlotte, NC, United States
Permanent, Full time
Be the first to apply
Synechron Inc.
in Charlotte, NC, United States
Permanent, Full time
Be the first to apply
Job Description: Provide leadership in the end to end design, development and delivery of Siebel technology-enabled applications, products and services. Responsible for meeting development schedules and delivering high quality solutions that meet technical specifications and design requirements. Contribute to and/or lead the specification and software design phases of the software development life cycle. May manage the design and implementation of new software development and enhancement efforts and software testing with other technologists.


  • Oversee creation and approval of technical documentation including the Solution Definition document and Technical Design document; ensure documentation is aligned to the Functional Requirements and uses document templates that meet SDLC standards
  • Identify and manage dependencies and downstream impacts of the project to minimize adverse effects on other projects and / or programs
  • Manage day to day technical challenges and communicate to project manager any risks or issues associated with the development activities
  • Assist Project manager with the estimation of technical timelines and allocation of the technical resources to specific task
  • Coordinate coding and unit testing phases of system development and facilitate Code Reviews
  • Identify opportunities for system reuse and system simplification
  • Communicate Expectations, Roles and Responsibilities to team members and hold them accountable to meet the expectations
  • Collaborate with IT partners to devise capacity plan and ensure appropriate infrastructure for the end to end system delivery
  • Ensure system alignment to Enterprise Architecture policies and best practices; ensure that process methodologies are followed in system development.



Required Skills:

·                     8 -15 years of relevant work experience

·                     Ability to manage the technical delivery of medium to large, moderately complex projects on-time, on-budget and with targeted zero defects

·                     Expertise in Agile Development

·                     Expertise with Siebel CRM Functionality

·                     Financial Services Vertical

·                     Open UI

·                     eScripting

·                     Configuration

·                     CRM Cloud Technology

·                     Integration Skills (EAI, REST, SOAP, MQ)

·                     Infrastructure Skills (F5, AIX/Linux/Windows)

·                     Oracle DB



Preferred Skills:

·                     Knowledge of Salesforce and/or Dynamics

·                     aMind

·                     Mulesoft

·                     Datastage

·                     Stored Procedures

·                     Electric Flow/Serena