Make investing intuitive through the user experience
Doing the right thing for investors is what were all about at Vanguard, and that includes giving them the best possible user experience. In a business like ours, built around technology, the quality of digital interactions is essential. As a UX Strategist, well look to you to champion dynamic best in class user experiences and leverage your expertise to deliver them. Youll provide input on every aspect of the experience from discovery and definition to design and implementation. It will require a precise eye for detail, a knack for story-telling, and creativity, compassion, and problem-solving abilities. Youll need excellent interpersonal skills and the ability to achieve agreement with partners and stakeholders.
This role will define strategy and design direction, and help build a highly engaging, valued experience for Vanguard clients/prospects. Your impact will reach far beyond our clients and our business to set new standards for the whole industry..
In this role, you will...
The Retail Client Experience and Digital strategic priority aims to provide Vanguard clients with a best-in-class experience that reflects intelligent, purposeful design. We take a client-centric approach by orienting around journeys a clients end-to-end experience when performing a certain task - while leveraging human-centered design and rapid experimentation to create digital experiences that exceed expectations.What it takes
Vanguard is not offering visa sponsorship for this position.
Portfolio or examples of work is required.
We are Vanguard. Together, were changing the way the world invests.
For us, investing doesnt just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose and thats how weve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.
We want to make success accessible to everyone. This is our opportunity. Lets make it count.
Vanguards continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: Do the right thing.
We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguards core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.
Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.Posted TodayFull time129770
Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.
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