Senior Program Manager Senior Program Manager …

Credit Suisse
in Raleigh, NC, United States
Permanent, Full time
Last application, 17 Feb 20
Credit Suisse
in Raleigh, NC, United States
Permanent, Full time
Last application, 17 Feb 20
Credit Suisse
Senior Program Manager
We Offer
  • Detailed understanding of cloud / infrastructure technologies and processes such as compute, storage, networks, virtualization, configuration management, and inventory management
  • Manage each project phase dealing with partners at all levels and on a matrix management basis. Phases include Requirements Management, Design Engineering, Integration Testing, Production testing acceptance and Hand Over to operations
  • Encouraged to run projects not only in a Waterfall mode but also according to an agile methodology (SCRUM, SAFe, etc.)
  • Close attention required on producing status reports on a periodic basis and management of Risks, Issues, Stakeholders and Dependencies
  • Perform a variety of project management and business analysis tasks. The role requires credibility and confidence interacting with senior management, business unit personnel and the technology team across the full lifecycle of a project. The Candidate will play a lead role in the execution of multiple strategic projects by:
  • Demonstrating the ability to analyze vague project requests and clarify into specific tasks and next steps
  • Building and maintaining detailed project plans for team members and presentations for key partners
  • Driving the requirements gathering by working with users to define scope of project, scheduling and running requirements gathering sessions, prioritizing topics, scheduling meetings, keeping meetings on track and productive
  • Managing project team toward the goal of crafting detailed functional requirements documents, use cases, wireframes, data flow diagrams, sample reports, or other similar artifacts
  • Acting as a liaison and advocate between the business users and the development teams, including identifying and integrating dependent development teams involved in a solution design
  • Proactively identifying and handling issues to full resolution
  • Facilitating/assisting with User Acceptance Testing
  • Handling scope changes while marching towards project tasks, and project phase closure
  • Build positive vendor relationships as needed

You Offer

  • 10+ years program and project management, planning, tracking and reporting medium to high complexity technology programs and projects
  • 7+ years of experience performing detailed business analysis and requirements specifications for application development
  • 7+ years in financial services settings (preferably Infrastructure IT department)
  • Familiarity of Infrastructure Hosting, principles and industry trends plus experience with corresponding Compute and Storage related projects.
  • Certification in PMP or other project management certification (e.g. IPMA B, Prince2) required
  • Certification in ITIL and Scrum is a plus!
  • Experience in running projects according to Agile and Waterfall methodologies required
  • Knowledge of the Credit Suisse Solution Delivery Framework (CS-SDF) preferable
  • Detailed knowledge of Microsoft Office Suite and proficiency in MS Project and other of Project Management tools desired
  • An ambitious self-starter with proven project delivery, ability to work on own initiatives with minimal supervision

Key Competencies:

  • critical thinking and problem solving skills
  • planning and organizing
  • decision-making
  • key partners-management
  • dependency management
  • executive level written and verbal communication skills
  • influencing, leading and negotiation
  • delegation
  • team work
  • hardworking
  • conflict management
  • adaptability
  • stress tolerance