Infrastructure Support - Office 365 Program
Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
As a member of our Infrastructure Support team, your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you, you'll work with customers and be accountable for production incidents, problems, change management, internal and external communications, lifecycle management and product evolution. You'll help develop functional goals and priorities that align with our overall strategy. You'll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network.
As part of the O365 Program Strategy & Execution Team, you will contribute to the work that is critical path to providing JPMC employees with the latest digital workplace solutions. You will work in partnership with Program Stakeholders, Work stream Owners, and Product Managers to ensure that key dependencies are addressed and are communicated effectively to Senior Leadership and Line of Business Partners. You will assist with the development of documentation for the Program and work closely with Program Stakeholders to drive the Program forward.
This role requires a wide variety of strengths and capabilities, including:
- BS/BA degree or equivalent experience
- Expertise in product and infrastructure support
- Knowledge of risk and controls landscape, ensuring company-wide standards are met
- Executes within a customer-centric environment
- Experience in Microsoft Office Product Suite a plus
- Proficient in Microsoft PowerPoint
- Exceptional writing and communication skills
- Highly organized and able to manage multiple tasks at one time
- Comfortable speaking with all levels of Management
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.
JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.