IT Production Support Analyst

  • Competitive
  • Weehawken, NJ, USA
  • Permanent, Full time
  • UBS
  • 10 Dec 18

IT Production Support Analyst



Your role
UBS Business Solutions US LLC seeks Associate Director, IT Production Support Analyst in Weehawken, NJ to provide production support for WMA Capital Markets applications. Ensure production support execution is aligned to existing ITIL framework and is in accordance with global UBS standards, policies and procedures. Act as the immediate escalation point for customers, stakeholders and IT management for some of the services provided. Responsible for incident management, problem management and request fulfillment management. Partner with and coordinate deliverables across teams globally. Uphold standards for timely issue resolution. Qualified Applicants apply through SH-ProfRecruitingCC@ubs.com. Please reference AJ09122018EW. NO CALLS PLEASE. EOE/M/F/D/V

Your team
You will work with the Group Technology team located in Weehawken, NJ.

What we offer
Together. That's how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

Take the next step
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.

About us
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?