Key Responsibilities include:
- Defines and leads the Cyber and digital security product vision and roadmap for one or more "client journeys"
-Leads the execution of significant Regulatory projects impacting digital channels and resolution of complex problems where expertise is required to interpret against business & risk policies, guidelines or processes.
-Drives and manage a backlog of user stories in partnership with SMEs, drives a scrum team focused on delivering change to our clients iteratively
-Uses data to drive prioritization, measures outcomes & reports on product KPIs, iterates on our products to drive adoption & usage
-Performs competitive analysis to ensure we're creating a market-leading experience
-Partners with Client Experience to incorporate client discovery throughout the product development lifecycle, lead UI/UX development, including ongoing customer testing, tests & validates hypotheses
-Operates with a 'customer first' mindset and drives client centric designs & experiences end-to-end to solve pain points, inquiries via multiple channels.
-Where required, leads the selection of Fintech partners, negotiate agreements and manage initial third-party approval processes in partnership with Channels and Product managers
-Partners with Product Marketing on the Go-To-Market strategy (e.g. pilot, roll out approach) and Commercialization