ACH Product Manager

Overview

Job Description:

Product Management

• Supports product management, development, and strategy for large and/or complex products.
• Assigned to digital payments product areas with high-growth potential and has fully developed core expertise on industry trends, market segments and competitor services/offerings.
• Demonstrates in-depth and comprehensive knowledge of ACH, the marketplace and client needs to drive product growth/development and maximize profitability.
• Serves as a subject matter expert to both external clients and internal stakeholders regarding the ACH Operating Rules and other electronic payment related rules and regulations.
• Maintain and expand ACH industry knowledge through participation in industry events, continuing education and on-going education on changes impacting ACH Operating Rules and other electronic payment related rules and regulations.
• Develops ideas for new products, strategic product enhancements and efficiencies.
• Ensures that risk, regulations, and market conditions are accounted for throughout the life cycle of developed products.
• Analyzes complex client requirements and develops solutions that may include more than one product.
• Must understand the economics behind products and demonstrate business acumen.
• Manages the development, enhancement, and profitability of assigned products and performs both operational and marketing analysis to ensure profitability and penetration goals are met.
• Communicates and coordinates across Operations, Technology, Risk, Compliance, Legal, etc. to ensure different requirements are met during the new product development, enhancement, delivery, strategy, and planning processes.
• Employs a client-focused, strategic approach to develop the business case for firm offerings in the marketplace through in-depth and complex analyses on client segments, competitive landscape, and industry environment.
• Creates product management roadmaps and establishes evaluation criteria and success metrics.
• Supports pricing, promotion, distribution strategies and competitive differentiators.
• Positions products for specific client segments, highlighting key benefits and competitive advantages.
• Engages with Sales and relationship Management in supporting business sales.
• Performs technical training, demonstration and develops user guides for clients while also preparing sales materials and training BNY Mellon professionals.
• Works with operations and systems managers during product implementation to ensure operating plan goals are met.
• No direct reports.
• Provides guidance to less experienced colleagues as needed.
• Contributes to the achievement of area objectives and profitability of assigned product(s).

Qualifications:

• Bachelors degree or the equivalent combination of education and experience is required.
• Advanced/graduate degree preferred.
• 7-10 years of total work experience preferred.
• Experience in Product Management, operations, client management preferred.
• MBA or CFA preferred.
• Product Leadership Certification preferred.
• Applicable local/regional licenses or certifications as required by the business.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.