Account Manager - New York

  • $45,000 - $55,000 + bonus
  • New York, NY, USA New York NY US
  • Permanent, Full time
  • VAT IT
  • 17 Apr 18 2018-04-17

An exciting opportunity has arisen to join our growing branch in New York. VAT IT is one of the world’s leading VAT and Tax reclaim companies assisting over 8,000 clients around the world with foreign tax reclaim. We operate from 35 wholly owned offices situated in Europe, Asia, Africa and America and employ over 500 knowledgeable specialists dedicated to our core business of cross border tax refunds.

VAT IT is one of the world’s leading VAT and Tax reclaim companies assisting over 8,000 clients around the world with foreign tax reclaim. We operate from 35 wholly owned offices situated in Europe, Asia, Africa and America and employ over 500 knowledgeable specialists dedicated to our core business of cross border tax refunds. VAT IT has been involved in the indirect tax industry for over 15 years. We service many types of institutional clients including Banks, Mining Houses, Industrial and Telecommunication Businesses.

The main focus of this role is to effectively manage the New York branch’s accounts through the development of relationships with our client’s key contacts.

The Account Manager is responsible for the high-level management of the claim process from start to finish. You would maintain communication with executive contacts including reporting and trouble-shooting to ensure that service delivery is achieved with the highest quality and effectiveness.

This role’s emphasis is on further growing accounts and driving the branch’s success through meeting key targets.

KEY RESPONSIBILITIES:

  • On-boarding of new clients
  • Establishing good relationships with clients key contacts
  • Development and roll out of service delivery processes
  • High level account management and direct contact with executive contacts
  • Preparation and communication of client reporting
  • Driving transmittals, stock and submission values ensuring measured success of the business
  • Growing existing accounts and increasing scope of service
  • Additional ad-hoc tasks that may be required to ensure business goals are met

THE PERSON:

  • Previous experience in a similar role
  • Newly qualified post graduate degree or equivilant
  • Proven track record of building strong business relationships
  • Excellent communication skills both verbal and written
  • Working knowledge of VAT reclaim (desirable)
  • Previous experience within Financial Services (desirable)