Advisory IT Hosting Services Manager II Lab Lead

  • Competitive
  • New York, NY, USA
  • Permanent, Full time
  • PWC - US
  • 21 Nov 17 2017-11-21

Advisory IT Hosting Services Manager II Lab Lead

PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional (http://pwc.to/pwcpro) provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers.

PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.

Job Description
Advisory Hosting Services provides production, development and implementation environments for client engagements both domestically and in Asia. Advisory Hosting Services allows for a flexible, rapidly deployed environment that can be monitored and supported 24x7. The environment allows for usage of non US IT standard technologies and platforms available to internal and external users. Advisory Hosting Services also manages technology and strategic direction for US Advisory owned Solution Delivery Centers.

Position/Program Requirements
Minimum Year(s) of Experience: 8

Minimum Degree Required: Bachelor's degree

Knowledge Preferred:

Demonstrates intimate knowledge and/or a proven record of success in the following areas:

- Leading teams and project management engagements within a professional business services environment that focus on hosting Services Industry, software development methodologies, Infrastructure Operations, and Service Management principles and management of multiple IT service offerings across multiple technology teams within the US and offshore.

- Applying a consultancy mindset as it relates to developing and offering creative and effective solutions to troubleshoot problems and/or business issues related to IT Hosting Services.

- Utilizing Industry and Firm IT services, emphasizing the understanding of business functions and architecture deployed globally.

Skills Preferred:

Demonstrates intimate abilities and/or a proven record of success related to team management and project management engagements in a professional business services environment related to IT Hosting Services as well as the following areas:

-Managing efforts across multiple technical teams and their supported services, especially translating business demands into prioritized initiatives to fill business requirements across services and/or project;

-Managing resource requirements, project workflow, budgets, billing, collection; and, preparing or coordinating complex written and verbal materials;

-Leading operational initiatives for Hosting Services facilities, including Server, Storage, Monitoring Tools, Facilities, and Account Management teams including national and international locations;

-Understanding the expertise required to manage enterprise-wide services as well as manage the competing demands for IT resources;

- Leading teams to achieve strategic goals, provide direction and motivate members, create an atmosphere of trust, leverage diverse .
views, coach staff, and encourage improvement and innovation, and

-Being recognized as an industry leader who maintains an extensive network in the Hosting Services space and has a demonstrated proven record of leveraging that network to support new opportunities.