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Application Support Lead

Fourier Ltd New York, United States
Posted 1 month ago Flexible Job Permanent $300k - $450k
R
Posted by
Rafe Houston
Recruiter
This position is based onsite of one of the worlds largest, longest standing and most successful systematic trading companies. We're looking for a commodities specialist to join and lead a global application support team.

This position sits within their global support group and provides the opportunity to support their Commodities front office applications, data and the integration with middle and back-office systems. 
 

  • Enhance, support and maintain the firm’s Commodities front, middle and back-office systems
  • Work as a part of the global Application Support team based in Chicago, New York, London, San Francisco, Hong Kong and Singapore
  • Proactively engage with PMs, Traders, and Analysts to resolve issues and identify improvement opportunities
  • Document common support issues, trade flows and procedures on Confluence
  • Roll out, setup, and educate end-users on new product implementations
  • Support other geographic locations e.g., monitor jobs running overnight in Asia, Europe and US.
  • Work with external vendors technical support teams to resolve issues and deliver strategic enhancements
  • Provide escalation support for other regions, including evenings and weekends, on a rotational basis
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