• Competitive
  • New York, NY, USA
  • Permanent, Full time
  • Citi-US
  • 2018-10-17

Audit Director - Operations, Resource Management

Audit Director - Operations, Resource Management

  • Primary Location: United States,New York,New York
  • Other Location: United States,Florida,Tampa
  • Education: Bachelor's Degree
  • Job Function: Audit
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 25 % of the Time
  • Job ID: 18063565


About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.


Citi Internal Audit is a dynamic global function of over 1,900 professionals located across more than 60 countries, covering Citi's global businesses and service to clients and customers through its network in 98 countries. Through a culture of continuous improvement, Citi IA is focused on maintaining its position as a best in class IA function and is committed to investing in people, learning and development, innovation and methodology programs.

The Internal Audit mission is to provide independent, objective, reliable, valued and timely assurance to the Board, senior management and regulators of Citigroup and Citibank (and its subsidiaries), over the effectiveness of culture, ethical conduct, governance, risk management, and controls that mitigate current and evolving risks and to enhance the control environment.

The function is made up of multiple teams covering each of Citi's product and functional areas, as well as dedicated teams for IA Operations, IA Innovation and IA Quality Assurance.

Citi provides consumers, corporations, governments and institutions with a broad range of financial services and products. Citi strives to create the best outcomes for clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsive.

This role provides the Internal Audit organization with strategic direction, oversight and coordination of the financial and people resources across all product/functional/regional audit team globally. Working closely with the senior members of the IA Operational team and the IA product/functional/regional Chief Auditors, this role is responsible for the management of the financial budget, the oversight of the Organizational design, resource allocation across the teams, strategic direction and management of the co source program. This role is also responsible for identifying efficiency opportunities within Internal Audit and liaising with various Finance and Expense Management teams across Citi.

This role is a key member of the Office of the COO and works closely with key partners in Citi group to ensure the smooth running of IA operational activities relating to financial budgets, headcount, and co-source.  This role is supported by a small team based in North America and is able to call upon the regional operational teams for support in terms of execution.

Key Responsibilities:

  • Manage procedures related to financial expenditure and resource management (permanent and temporary) which are consistent with policies and objectives of Citigroup and ensures their adequate execution.
  • Lead the financial forecasting process within Internal Audit, enabling the function to deliver the Audit plan in an efficient and effective manner, in line with strategic goals for Internal Audit and Citi.
  • Identify financial risks and opportunities and escalate to COO and Chief Auditor.
  • Identify efficiency opportunities within Internal Audit, driving monthly execution with the Chief Auditors and teams, with a focus on Location strategy, Innovation and Vendor management  
  • Prepare the outstanding liability information required for the financial monthly accrual process in cooperation with Finance.
  • Oversee the Co-Source process within Internal Audit and ensure the accuracy and timeliness of information required for decision making including the strategy and ongoing monitoring of the program, including onboarding, training and performance.
  • Review and analyze the direct staff on board in terms of level, location and structure against the approved Organizational Design.  Ensure that new hires are within the framework of approved OD.


  • BA/BS or equivalent. Related certifications (CPA, ACA, CFA, CIA, CISA or similar) are a plus.
  • Finance, Accounting or Controllership background is required.
  • Strong experience in a related role with extensive experience in business, functional and people management, with proven abilities in taking responsibility for executing concurrently on a portfolio of high quality deliverables according to strict timetables.
  • Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.  This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style.
  • Strong interpersonal skills for interfacing with all levels of internal and external audit and senior management and self-confidence to drive decisions and budget/headcount limits across the various IA teams.
  • Strong leadership skills with a proven track record in managing teams and making a positive impact on the organization.  Proven track record in managing virtual and remote teams is a requirement.