Storage Operations L3 Support

  • Competitive
  • New York, NY, USA New York NY US
  • Permanent, Full time
  • Morgan Stanley USA
  • 25 Apr 18 2018-04-25

Storage Operations L3 Support

Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities investment management, and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.
As a Market Leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional carrer ? a place for people to learn, achieve, and grow. A philosophy that balances personal lifestyles, perspectives, and needs is an important part of our culture.

Technology works as a strategic partner with Morgan Stanley business units and the world's leading technology companies to redefine how we do business in ever more global, complex, and dynamic financial markets. Morgan Stanley's sizable investment in technology results in quantitative trading systems, cutting-edge modelling and simulation software, comprehensive risk and security systems and robust client-relationship capabilities; which are supported by the worldwide enterprise computing infrastructure that forms the backbone of these systems and tools.

Enterprise Computing-Storage
The Enterprise Computing Storage Operations Level 3 team is responsible for maintaining and protecting business data using a combination of the latest innovative technologies and operational tools.

The core function of the Enterprise Computing Storage Operations Level 3 team is to serve as the highest level of escalation for the Level 1 Command Center and Level 2 operational teams.

Provide level 3 escalation support for in house developed software and 3rd party products for a large global distributed environment.

Proactive health & hygiene tasks to maintain operational stability and compliance for risk & control programs to ensure the production environment is not put at risk. We collaborate with engineering teams to test and certify new hardware & software products and engage with clients to understand business demand, needs & support during outage scenarios.

Adaptability and ingenuity are key, as this role will leverage the candidates ability to identify inefficiencies and create automation's for repeatable tasks.

As part of this role, there will be required weekend availability as part of a rotational oncall escalation support.


Skills Required:

3+ years relevant technical experience supporting Storage infrastructure, and related services:

Fiber Channel SAN. Brocade experience a bonus.

Volume management software. Veritas vxvm/storage foundation a bonus.

Storage Array technologies and concepts

Solaris and Linux Administration(Red-Hat)

Netapp Ontap 7/8/9 and related Netapp hardware. Cdot & 7mode

Strong Oral and written communication skills

Scripting proficiency(Perl, Python, Shell)

Skills Desired:

Objectstore experience(on-prem,amazon,S3)

Protocol knowledge(NFS,SMB,SCSI,http/rest)