Strategy & Process Improvement (S&PI) - Associate

  • Competitive
  • New York, NY, USA
  • Permanent, Full time
  • JPMorgan.
  • 26 May 19

Strategy & Process Improvement (S&PI) - Associate

About JPMorgan Chase Commercial Banking: Commercial Banking delivers extensive industry knowledge, local expertise and seamless global capabilities to clients-including corporations, municipalities, financial institutions, real estate investors and owners, and not-for-profit organizations-with annual revenue generally ranging from $20 million to $2 billion. We offer a comprehensive set of financial products and services including credit, asset-based lending, real estate finance and treasury. We also provide clients with access to investment banking and asset management services.

Team Overview:
Commercial Banking's Strategy & Process Improvement (CB S&PI) team is a dedicated internal consulting team with the mandate to launch, design, and incubate critical strategy and business transformation efforts throughout the business, with the ultimate goal of improving Commercial Banking's operating and financial performance. Typical projects are commissioned by senior C-suite executives and leaders throughout CB and focus on the bank's most urgent strategy, process reengineering, and organizational design needs.

S&PI follows a hypothesis-driven, fact-based approach to problem-solving. The ability to solve critical business problems along with the diversity and backgrounds of individuals distinguish S&PI from other areas of the Firm. Typical project teams are comprised of 2 to 6 members, most of whom are former management consultants from top consulting firms (McKinsey, BCG, Strategy&, etc.). Projects are usually 4 to 16 weeks long, depending on complexity and scope .

Responsibilities:
Thought Leadership

  • "Own" a complete workstream end-to-end, leading the thinking around problem-solving approach, framework to solve the issue
  • Design, structure, and "own" quantitative and qualitative analyses
  • Identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact across workstream
  • Synthesize impactful findings, develop recommendations, and write small documents with minor guidance / editing; present recommendations to senior management

Client Leadership
  • Advise and influence client stakeholders on key business decisions and change efforts
  • Plan and effectively lead overall interview campaigns, workshops, and focus groups
  • Delivers chapters of senior client presentations, with ability to recognize and address client motivations and concerns
  • Develops strong trusted advisor relationships with key client stakeholders

    Team Leadership
  • Lead one or more workstreams, potentially including managing analysts
  • Develop junior team members informally, including serving as a mentor
  • Creates work plans and manages expectations and quality standards for own work and potentially that of other junior team members


  • 1-3 years consulting experience with a top-tier management consulting firm or an internal consulting / corporate strategy team
  • Strong client management and executive-level communication skills
  • Ability to structure a variety of problems and apply analytical tools to develop solutions
  • Financial services background is preferred, but not mandatory
CSSPI
CSSPI