Tax and Client Reporting Operations Vice President - Wealth Management Operations

  • Competitive
  • New York, NY, USA
  • Permanent, Full time
  • Morgan Stanley USA
  • 20 Oct 18

Tax and Client Reporting Operations Vice President - Wealth Management Operations

Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Department Profile
Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets.

Background on the Team
ISG Product Operations encompasses two functionally aligned organizations. The first, Trading & Client Operations, provides Operations functions in direct support of activity executed by Institutional Sales &Trading. The second, Clearing Operations, provides Operations functions in direct support for activity cleared by Morgan Stanley on behalf of our clients in Prime Brokerage, Listed Derivatives, and OTC Derivatives. The broad organization partners closely with Sales and Trading to develop and implement new products and services as well as drive efficiency and reduce risk in our processes. At all times we are focused on delivering quality service to clients both internal and external. ISG Product Operations partners closely with Shared Services and Banking Operations as well as Branch Operations and Operations Risk & Control to deliver a connected 'front to back' view of operations to ISG Sales and Trading.

Background on the Position
The US Tax Operations Department is responsible for ensuring that all withholding, documentation and reporting obligations of the Firm are met. This leadership position requires to performing numerous supervisory functions on a daily basis, making decisions, providing guidance, and answering a wide range of complex questions related to tax from our internal business partners. The manager will be required to spend significant time supervising the team, working on the execution of tax strategy and ensuring adherence to tax regulations. They will be required to make various decisions regarding process flows, data analysis and reporting.
The successful candidate will have the ability to operate across number functional areas at the firm, including operations, technology, risk, and tax. The candidate must be risk-focused with an understanding of various types of risk across the organization and client segment, with a strong focus on regulatory & franchise risk, and be charged with monitoring for regulatory compliance risk.

Primary Responsibilities
High Level Primary Responsibilities include:
-Oversee, manage and direct a function(s) and process(es) within the Tax Operations division
-Partner and liaise with other members of Tax Operations and other internal divisions on all IRS matters impacting regulatory responsibilities
-Monitor Tax Operational processes and procedures for compliance
-Work closely with the PMO team to implement various system enhancements or coordinate new system project.
-The manager will supervise and manage a team of operations professionals. The manager will be expected to mentor and provide guidance to further develop the team in overall business and tax knowledge and assist them with their professional career growth and development.
-Develop and measure appropriate key performance indicators for the team and drive their improvement


-Ability to consistently identify inefficiencies in processes, escalate problems, and propose and execute solutions.
-Ability to put together polished presentations for senior stakeholders regularly on short notice
-Ability to deliver polished presentations to senior stakeholders on short notice
-Ability to multitask and take ownership and drive resolution of complex issues
-Ability to manage a team of operations professionals within defined SLAs
-Critical attention to detail and meeting deadlines
-Excellent verbal and written communication skills
-Good analytical and problem solving skills
-Ability to conduct themselves effectively with senior management

Minimum Requirements
-Bachelor's degree with a minimum of eight years of experience within a financial services or operations environment
-Communication skills: Strong combination of interpersonal, verbal and written communication skills
-Leadership skills: Proven coaching and performance management skills, with an aptitude for fostering a collaborative team-oriented environment
-Teamwork skills: Strong ability to prioritize, work efficiently and accurately under pressure in a fast paced, multi-tasking environment
-Client Management skills: Demonstrated ability in being flexible and working with stakeholders and colleagues at all experience levels
-Analytical skills: Highly analytical and investigative skills, with experience in using objective data to drive strategic recommendations
-Client Relationship skills: Excellent interpersonal skills and ability to interact and build relationships with internal and external clients
-Proactive, self-starter with a motivation to learn quickly
-Experience in Tax Operations is desirable