Trading Floor Support Analyst (VP), NYC Trading Floor Support Analyst (VP), NYC …

DTG Capital Markets
in New York, NY, United States
Permanent, Full time
Last application, 25 Jan 20
competitive VP level comp package
DTG Capital Markets
in New York, NY, United States
Permanent, Full time
Last application, 25 Jan 20
competitive VP level comp package
Trade Application Floor Support - Equities

Looking for strong tradesupport specialist for a f/t VP level position at a major bank

The successful candidate will display a history of proactive troubleshooting abilities while performing within a team environment.  Strong background/experience in production support that encompasses systems monitoring, change and release management, tool creation, and service automation.

Role:

  • Trade support specialist to interface with clients, investigate, and understand issues to provide solutions / resolutions in a timely manner.
  • Analyze, identify issues, and coordinate resolution to production issues. ( automation )
  • Maintain consistent communications and develop relationships with clients and IT management; act as liaison between business and other (global support / dev ) IT teams.
  • Escalate issues when required to ensure timely resolution and track to closure.
  • Good knowledge on incident reports and problem management.
  • User training, troubleshooting, development of support procedures, system testing, and implementation.
  • Ability to handle stressful situations and be able to multi-task.
  • Consistently demonstrates integrity, fairness, and professional conduct.
  • Attentive to controls and addresses risk.

Required backgound:

  • Trading application support experience (3 + years)
  • Order Management System application knowledge: 
    • Risk
    • Position Management
    • Market data
    • Client connectivity & protocols a plus
  • Business knowledge (Equities, Converts, ETFs, Derivatives)
    • Knowledge of trading concepts and flows
    • Trade reporting
    • Knowledge of booking flow a plus
  • UNIX and SQL experience 
  • Monitoring tools (GENEOS or similar)
  • Automation tools (Ayehu or similar)

•      Superior skills in technical and some business analysis

•      Excellent oral and written communication skills, business writing skills

  • Flexible, proactive and self-motivated with a proven ability to assimilate and apply information rapidly and effectively.
  • Able to work on weekends rotation

Contact: LenG@dtg-usa.com for confidential consideration and additional information

 

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