- New York, NY, USA
- Permanent, Full time
VP Compliance Training Development
Location: New York, NY, USAThe Role / Responsibilities:
The Compliance Training function is responsible for four main areas:
• Providing training courses and communications designed to instill the appropriate level of knowledge around Compliance-related policies and procedures by all MCO staff globally
• Supporting the compliance staff in their development and delivery of compliance-related training and presentations
• Developing or sourcing compliance knowledge, professional development and skills building courses, opportunities resources for compliance department staff.
• Administering all training in the learning management system
The VP, Compliance Training Development will partner with compliance, regulatory affairs and legal staff, policy content owners, business managers, learning organizations and others to identify compliance and regulatory training needs, develop and maintain corresponding training materials and courses and deliver or support the delivery of training as needed. This role will contribute significantly to forming and implementing the department's strategic vision for curriculum development. The incumbent in this hands-on role must:
Manage and/or conduct:
*The development and delivery of compliance/policy related training in instructor-led, blended and WBT formats using internal and external resources.
*The design, development and deployment of scenario-based course storyboards and/or modules, for regulatory and Compliance-related policy and procedure content for various delivery modes.
*The alpha and beta review and test processes for new online courses and incorporate changes as necessary and receiving/documenting the appropriate signoffs before implementation
*The administration of all department delivered training in the learning management system including assignments, notifications, registrations, monitoring and reporting on the completion status for all mandatory courses
*The needs assessments that result in the development and/or delivery of knowledge/skill building sessions targeted to compliance staff
Additionally the incumbent in the role will:
-Partner with Policy Governance, DCO's and Policy Content Owners to monitor changes in regulations or policies and update / revise related training materials as necessary
-Work with the appropriate subject matter experts to assist in designing and developing the business/role specific curricula by identifying the Compliance-related policy learning requirements for selected job categories (employee level and function) and maintaining the corresponding learning and curriculum plans.
-Develop assessment questions for pre- and post-tests based on course learning objectives to measure learning transfer and ability to apply policy knowledge in business situations
-Gather data and complete analysis of post implementation feedback and measures of success
-Either individually or with the PMO, create and be responsible for the on-time and within budget completion of project plans and schedules for all Compliance Training owned or purchased courses and presentations
- Become proficient in the corporate learning management system's functionality and in the requirements for how compliance training is managed and deployed within the system
-Develop train-the-trainer modules and on-the-job training aids and presentations covering for policy related training sessions that will be delivered by non-training professionals
-Conduct one on one tutoring with staff in specific policy/procedures as needed
-Be innovative in finding new ways to communicate and reinforce the compliance policy knowledge corporate-wide
-Actively contribute to the development and implementation of the global Compliance Training strategy and Compliance-department mission of instilling and maintaining a culture of compliance in all staff
-Assist in the evaluation and SME review of purchased courseware; manage the approval process, if selected.
-Participate in the design of reusable instructional and assessment question templates and department standards
-Manage vendor contracted design and development projects, as needed
-Contribute to developing/implementing training tools and aids for use by the Compliance Training Department staff
-Developing and maintaining SOPs for all key training processes. Respond to regulatory exam ad Internal Audit inquiries regarding Compliance training
-Represent Compliance Training on Learning Councils and/or other committees as needed
Minimum 15 years experience developing, delivering and facilitating training in a corporate environment, with 5 years in a management role. Experience in compliance or regulatory training a plus. Experience developing courses for a global audience a plus. Must have strong project management skills and experience.
-BA or Master's degree in instructional design, instructional technology, HRD, or related field or equivalent work experience
-Demonstrated knowledge and experience in instructional design and training methodologies in the following areas:
*Adult learning theory
*Learning Needs Analysis
*Writing Learning objectives
*Application exercises / Interactivity
*Course Evaluation (Kirkpatrick)
*Soft skill professional development assessments
*Vendor management for off-the-shelf or bespoke development projects
-Proficient in drafting storyboards and instructional content; hand-on instructional design experience
-Experience with blended learning techniques and designing live, online training
-Experience developing and measuring knowledge assessments
-Experience using a learning management system (administrator and learner roles) and assessment tools
- Experience developing standard operating procedures covering all functions in the training department
-Proficient in PowerPoint; willingness to learn new tools
-Excellent written and oral communications and relationship building skills
-Must be a self-starter and able to work independently
-Must have proven project and team management experience on projects that included team members from outside departments and vendors required.
-Must have management experience in direct supervision of staff co-located and remote.
-Strong ability to influence and work with all levels in the organization
-Experience with virtual classroom tools such as WebEx, preferred
-Knowledge of authoring tools such as Articulate Storyline, HTML5, Captivate, Camtasia, CourseMaker Studio, etc. and, etc. a strong plus
-Some experience with graphic tools such as Photoshop, Snagit, etc. preferred
Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $4.2 billion in 2017, employs approximately 11,900 people worldwide and maintains a presence in 41 countries. Further information is available at www.moodys.com.
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