Senior Project Manager Senior Project Manager …

Q2 Software, Inc
in Austin, TX, United States
Permanent, Full time
Be the first to apply
Competitive
Q2 Software, Inc
in Austin, TX, United States
Permanent, Full time
Be the first to apply
Competitive
Senior Project Manager
Sr. Project Manager Austin, TX/en-US/Q2/job/Austin-TX/Sr-Project-Manager_REQ-3213/apply

Q2 is seeking a Project Manager for our Platform group in Implementations. Reporting to an Implementations Delivery Manager and working closely with all departments, the Project Manager is responsible for onboarding enterprise customers to the platform, delivering an exceptional customer experience, and executing on aligned strategic goals.

RESPONSIBILITIES:

  • Managing implementation projects delivered by the Platform organization at Q2
  • Provide oversight and direction of the Platform support queue and escalated case queue
  • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
  • Coordinating both internally with other departments and externally with Q2 clients and 3rd party vendors on project schedule, status and delivery

EXPERIENCE AND KNOWLEDGE:

  • Experience with technology and/or development background
  • Strong analytical and problem-solving skills
  • Prioritization of development projects for the Engineering team
  • Good interpersonal skills
  • Excellent communication skills
  • Motivated by providing excellent Customer Service
  • 8 years of Project Management experience
  • Guiding customer requirements and project workflows
  • Preferred:
    • Knowledge of Banking practices
    • Familiarity with a Customer Relationship Management (CRM) system
    • Informal or academic experience with any of the following technologies including, but not limited to: Python, Agile Programming Methodology, HTML/ Java Script/ CSS, SQL RDBMS Management tools, Integrated Development Environments (IDE)
Posted 4 Days AgoFull timeREQ-3213

Q2 is a financial experience company headquartered in Austin, Texas. Driven by a mission to build stronger communities by strengthening the financial institutions that serve them, we empower banks, credit unions, and other financial services providers to be an ever-present companion on an account holders financial journey. Combining the leading features, integrations, and operations capabilities in the market with data-driven insights, open technology, and a unique problem-solving process to drive emotions and outcomes, Q2 helps our customers unlock new opportunities, grow faster, and improve efficiencies.

Mission:

To build stronger communities by strengthening their financial institutions. We do it with our purpose-driven culture, and by helping banks and credit unions stand apart in their communities. Were a growing team of high-performing self-starters who are passionate about creativity and exploration in every challenge.

Vision:

To ensure that our nations financial institutions are equipped to provide for their communities financial needs, today and tomorrow.

Values:

To empower financial institutions to be the ever-present companion on their account holders financial journey. We do this by using data-driven insights, open technology, and unique problem-solving approaches to help FIs deliver exceptional experiences for their account holders.

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