Operations Analyst Operations Analyst …

Goldman Sachs.
in Dallas, TX, United States
Permanent, Full time
Last application, 31 Jan 20
Goldman Sachs.
in Dallas, TX, United States
Permanent, Full time
Last application, 31 Jan 20
Operations Analyst


The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.


Consumer, externally known as Marcus by Goldman Sachs, is comprised of the firm’s digitally-led consumer businesses, which include our deposits and lending businesses, as well as our personal financial management app, Clarity Money. Consumer combines the strength and heritage of a 150-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.



  • Work in conjunction with business units to develop and improve specific operational metrics
  • Build and maintain subject matter expertise in the application of metrics and measurement to business process within specific domains
  • Provide ad-hoc reporting and analysis of data with the ability to demonstrate significance
  • Provide report building expertise and support in the creation of performance monitoring mechanism
  • Assist in the identification, development and evolution of KPIs
  • Create and manage dashboard reports for management review

Basic Qualifications

  • Bachelor’s degree or equivalent military experience
  • Demonstrated analytical skills and techniques
  • Experience dealing with large data sets (structured or unstructured)
  • Ability to interpret data to develop action plans to improve business processes
  • Ability to learn quickly and adapt to projects and deadlines
  • Passion for delivering a great customer experience at scale
  • Strong communication skills and the ability to build relationships with internal stakeholders
  • Strong judgment and comfort with ambiguity
  • Strong PC skills required (Excel, Access, PowerPoint, Word)
  • Competitive spirit with the ability to lead and motivate

Preferred Qualifications

  • Experience with metrics and reporting at a financial services company
  • Experience with Tableau, Power BI or similar data visualization tools
  • Experience in interacting with databases using SQL