Quality Control Analyst Quality Control Analyst …

Morgan Stanley
in Dallas, TX, United States
Permanent, Full time
Be the first to apply
Morgan Stanley
in Dallas, TX, United States
Permanent, Full time
Be the first to apply
Quality Control Analyst
Analyst - Quality Control (Mortgage Lending)

Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firms employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

The talent and passion of our people is critical to our continued success as a firm. Together, we share four core values rooted in integrity, excellence and strong team ethic:

1. Putting Clients First
2. Doing the Right Thing
3. Leading with Exceptional Ideas
4. Giving Back

Morgan Stanley is committed to helping its employees build meaningful careers and we strive to be a place for people to learn, achieve and grow.

Firm Risk Management
Firm Risk Management (FRM) enables Morgan Stanley to achieve its business goals by partnering with business units across the Firm to realize efficient risk-adjusted returns, acting as a strategic advisor to the Board and protecting the Firm from exposure to losses as a result of credit, market, liquidity, operational, model and other risks.

Our mission is to serve as the follow roles:

Independent agent to set consistent principles and disciplines for risk management

Strategic advisor to Firm management for setting risk appetite and allocating capital

Industry leader to influence and meet regulatory standards

You will collaborate with colleagues across FRM and the Firm to protect the Firms capital base and franchise, advise businesses and clients on risk mitigating strategies, develop tools and methodologies to analyze and monitor risk, contribute to key regulatory initiatives and report on risk exposures and metrics to enable informed and strategic decision-making. Through thoughtful analysis and clear communication we are best able to bring our ideas to the table and improve the Firm.

Firm Risk Management values diversity and is committed to providing a supportive and inclusive workplace for all employees.

Firm Risk Managements unique franchise promotes:

Flat, flexible and integrated global organization
Collaboration and teamwork
Credible, independent decision-making
Organizational influence
Creative and practical solutions
Meritocratic and diverse culture

Primary Responsibilities

Post-closing and Servicing Quality Control sampling
Responsible for the timely and accurate selection of monthly random and discretionary samples in accordance with departmental procedures.
Assign reviews to internal and external analysts
Monitor adherence of the internal and external service providers to service level agreements for accuracy and timeliness
Update results on the QC and Loan Origination system software

Vendor Management
Onboarding vendor analysts
Entitlements management
Invoice reconciliation
Provide feedback to quality control vendors.

Perform Credit Quality Control and Servicing Quality Control reviews within SLA timeframes.
Validate Compliance with underwriting guidelines and servicing procedures.
Document and communicate the results of the reviews.
Review and validate preliminary review results from internal and external partners.
Validate responses to quality control findings.
Monitor quality findings and their resolution.
Comply with the quality control testing standards.
Recommend reasonable corrective action relative to quality control findings.
Provide timely loan level reports of QC findings
Follow-up with the Business Unit to validate remediation of loan level findings.
Appropriately raise and/or escalate problems and issues to management.

Assist with monthly reporting


2-3 years credit or servicing experience in the mortgage industry.
Quality Control experience in mortgage lending a plus.

Skills Desired
Strong understanding of mortgage lending including underwriting, operations & servicing
Excellent verbal and written communication skills
Ability to work independently with attention to detail
Ability to make decisions and propose recommendations to mitigate or reduce risk to firm
Proficient with Microsoft Office Suite of products (Word, Excel, PowerPoint)

Primary Location: Americas-United States of America-Texas-Dallas
Work Locations:
Job: Credit Risk
Organization: Morgan Stanley
Job Posting: Feb 12, 2020