Vice President/Sales Leader Vice President/Sales Leader …

Bank America Merchant Services
in Dallas, TX, United States
Permanent, Full time
Last application, 06 Oct 20
Bank America Merchant Services
in Dallas, TX, United States
Permanent, Full time
Last application, 06 Oct 20
Vice President/Sales Leader
VP, Inside Sales Leader - Dallas, TX Apply now
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Date: Apr 10, 2019

Location: Dallas, TX, US

Company: Bank of America Merchant Services

Every day, we deliver innovative solutions at the forefront of fintech that help businesses better serve their customers, expand their business, protect themselves from fraud, and reimagine commerce. Formed in 2009 by powerhouse brands Bank of America and First Data, we’ve grown to process more than 16 billion transactions at approximately 529,000 merchant locations in 2017 alone. We’re a leader with deep expertise and momentum.

Bank of America Merchant Services is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans and Disabled.

The VP Inside Sales Leader is responsible for leading a team of inside sales representatives that sell to small and medium sized businesses. This role is responsible for developing strategies to grow revenue by maximizing efficiencies within a sales call center environment. This leader must serve as a key representative for the company and brand in merchant services, conduct necessary reporting and analysis regarding their team to ensure appropriate resource alignment and meet key sales metrics, and coach associates on sales tactics that meet the needs of the customer while generating revenue for the company.

Essential Functions

  • Develop strategies, processes and plans that enable the team to help customers meet their business goals while achieving key performance metrics for merchant services.
  • Responsible for selecting new team members, arranging appropriate training, managing performance, and identifying and addressing obstacles to ensure individual and team success.
  • Coach team members to exceed performance expectations.
  • Leverage product and process knowledge to coach sales representatives and ensure best practices are shared across the team.
  • Manage team using a consistent set of sales management routines to monitor and evaluate team performance against quota attainment.


  • Sales management experience.
  • Experience selling Merchant, Bankcard or Financial Services.
  • Ability to coach associates to achieve stretch performance goals and manage low performing associates.
  • Extensive product knowledge.
  • Ability to think creatively on opportunities to grow revenue, build a larger client base, and attract higher dollar volume customers.


  • Associate’s Degree or Bachelor’s Degree.
  • 2+ years of sales experience.
  • Strong communications, including oral and presentation skills.
  • Effective planning, time management and organizational skills.
  • Highly motivated to succeed in a performance driven environment.


  • Proficient in Microsoft Excel, Word, PowerPoint, and Outlook. Ability to quickly learn various sales applications such as AMA,, and 1Star.


  • Infrequent travel may be occasionally required for training or meetings

    Regulatory Requirements

  • Responsible for supporting regulatory requirements under the Bank Secrecy Act, USA Patriot Act, OFAC and other Anti-Money Laundering laws, rules, and regulations.

    This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.


Bank of America Merchant Services ensures equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the employer’s legal duty to furnish information.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Bank, Banking, Executive, VP, Call Center, Finance, Management, Customer Service

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